[Rt-devel] RT 3.4.HEAD bug in ticket display?

Jesse Vincent jesse at bestpractical.com
Mon Jun 6 13:11:33 EDT 2005

On Mon, Jun 06, 2005 at 12:38:00PM -0400, Todd Chapman wrote:
> The ShowSummary component uses this code to determine if
> custom fields need to be shown:
> if ($Ticket->QueueObj->TicketCustomFields->First) {
> The problem seems to be that TicketCustomFields does
> a check on right SeeQueue, so even if you have the
> right to SeeTicket and SeeCustomField, you can't see
> the custom fields for this ticket.

You can't see a queue's custom fields if you can't see the queue? That
sounds right, to me.

> It seems that Queue::TicketCustomFields should be
> deprecated in favor of Record::CustomFields and the

That doesn't sound right. TicketCustomFields was added to differentiate
TicketCustomFields from TransactionCustomFields.

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