[Rt-devel] RT-FM-2.1.22 and session problems

Joop van de Wege JoopvandeWege at mococo.nl
Tue Jun 21 07:51:50 EDT 2005

Hello All,

I have been testing RT-FM-2.1.22/RT-3.4.2 on Oracle9i  and have been
having problems with keeping logged in. 
Following scenario:
Logout of RT in my brower (tested Firefox/Mozilla/IE)
Delete RT cookie
Close browser
Stop apache
Clean out session_data directory
Clean out var/log/rt.log
Clean out mason_data/obj/*
Start apache
Start browser
Login on RT, homepage loads
(all is OK)
Click on a ticket --> it will display
Logout of RT using the logout link at the right hand top.
Login back in using the same user. The homepage will load.
Click on a tickt --> Login screen will appear.
Click on a link from the left hand side of the screen --> Login will
appear etc, etc.
Logging out and deleting the cookie will fix this endless cycle.

Problem seems to be that the file that appears in var/session_data is
not filled after it is created, size is 110 bytes and doesn't increase.
Did DID work before RT-FM 2.1.xx was installed.
Installed RT-RM-2.1.22 on a second RT installatie with the same effect.
All RT/RT-FM depencies are correct.

Anyone seen something like this before? Is it a known issue with


Joop van de Wege <JoopvandeWege at mococo.nl>

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