[Rt-devel] dumpfile-to-rt-3.0 fails (rt2-to-rt3-1.23) "Could not create a new user"

Drew Barnes barnesaw at ucrwcu.rwc.uc.edu
Fri Mar 4 10:15:10 EST 2005


>What are the recommended  versions of rt and DBIx::SearchBuilder
>to be able to import rt2 data into rt3? 
>  
>
I'm not 100% sure on this.  There has been a lot of discussion of this 
on the various mailing lists.  A Google search for dumpfile-to-rt3 
should bring up some hits for you to look through and see if this is 
answered there.

>Unfortunately I am using the same perl+modules for both
>rt2 and rt3 installation.
>  
>
This is why you need to dump using rt2 before you install rt3.

>So I guess I first have to downgrade DBIx::SearchBuilder, right??
>But to what version? I am currently using SearchBuilder.pm Version 1.12.
>
>Since what version it is called the the "newer" DBIx::SearchBuilder ?
>
>Secondly I have to use a 3.2.x instead of 3.4.1 version to be able 
>to import the rt2 into rt3, right?
>  
>
It may not be necessary, but it would probably be safest.  I know from 
my experience that this works.

>best regards, jodok
>
>On Fri, 04 Mar 2005 08:52:33 -0500
>Drew Barnes <barnesaw at ucrwcu.rwc.uc.edu> wrote:
>
>  
>
>>This is caused by the new version of DBIx::SearchBuilder that RT 3.4.1 
>>requires.  From the README:
>>You must do the dump before installing 3.x so that it won't use the 
>>newer DBIx::SearchBuilder.  I do not know if that will work right into 
>>an RT 3.4.x install.  There are database schema changes from the 3.2 
>>series to the 3.4 series.  You might be better off dumping from RT2, 
>>installing RT 3.2.3, importing the data, then upgrading to 3.4.1.
>>    
>>
>
>
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>  
>


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