[Rt-devel] Counters Time of a Ticket in a certain Queue

Matthew Watson matthew.watson at staff.netspace.net.au
Tue Mar 8 18:59:06 EST 2005


Or just get the time difference from the queue change transaction.

Regards,
Matt.


> -----Original Message-----
> From: rt-devel-bounces at lists.bestpractical.com [mailto:rt-devel-
> bounces at lists.bestpractical.com] On Behalf Of Todd Chapman
> Sent: Tuesday, March 08, 2005 10:45 PM
> To: Hugo Miguel Gomes Delgado
> Cc: rt-devel at lists.bestpractical.com
> Subject: Re: [Rt-devel] Counters Time of a Ticket in a certain Queue
> 
> On Tue, Mar 08, 2005 at 12:31:51PM -0000, Hugo Miguel Gomes Delgado
wrote:
> > Hello,
> > I need to know if its possible to reset the counter time of a ticket
> when
> > the change from a queue to another queue, keeping the time of the
> creation
> > of a ticket in a Global Counter Time. But have individual time
counters
> of
> > individual queue's. Waiting for a reply.
> >
> > Best Regards,
> 
> You may be able to use Rt's attributes to do this.
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