[Rt-devel] Quicksearch prefs & disabled queues

[Joby Walker]

The page works just fine for us, though we are using code that is a
couple months old, so things might have changed.

Jesse,  attached is a patch to include the queue description on the
Preference editing page.

Joby Walker
ITI SSG, University of Washington


Joby Walker wrote:
> IIRC the queues that are disabled get set in a session variable so that
> the db doesn't get querried each time.  Check to see if this problem
> occurs after a logout.
> 
> 1) view homepage
> 2) re-enabled a queue
> 3) view homepage (probably doesn't show)
> 4) logout
> 5) view homepage (does it show)
> 
> 
> If this is true then all that needs to happen is the session variable
> needs to be reset when you edit the preference.
> 
> Joby Walker
> ITI SSG, University of Washington
> 
> 
> Ben Goodwin wrote:
> 
>>I'm running against the latest revision in svn (3961) and I'm noticing
>>the following problem:
>> 
>>I had previously edited the quick search to not display a queue and
>>subsequently reenabled it (was testing).. that was a while ago.  Today I
>>enabled a previously-disabled queue.  The first thing i noticed is that
>>I didn't see it in quicksearch.  I edited my prefs, and the queue was
>>checked - so it should have shown up.  I could search the queue (but, a
>>separate bug, I couldn't create a new ticket in the queue as it didn't
>>show up in the list) .. after a while I wondered if my previous prefs
>>were affecting it, so I unchecked the queue, saved, and re-checked it,
>>saved, and viola.  Now, even more fun, if I disable the queue, it
>>/still/ shows up in my quicksearch and I'm unable to disable it.  :-)
>> 
>>    -=| Ben
>>
>>
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>>
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> 
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-------------- next part --------------
=== Prefs/Quicksearch.html
==================================================================
--- Prefs/Quicksearch.html  (revision 4700)
+++ Prefs/Quicksearch.html  (local)
@@ -58,7 +58,7 @@
 % unless ($unwanted->{$queue->Name}) {
 CHECKED
 % }
-><%$queue->Name%></li>
+><%$queue->Name%>: <%$queue->Description%></li>
 % }
 </ul>
 <& /Elements/Submit, Caption => loc("Save Changes"), Label => loc('Save'), Name => 'Save'&>