[Rt-devel] Query builder issue

Jesse Vincent jesse at bestpractical.com
Thu Sep 15 11:10:17 EDT 2005




On Wed, Sep 14, 2005 at 05:37:40PM -0400, David Kerry wrote:
> Hello,
> 
> I'm trying to track down an issue with the query builder page
> and I guess before I can solve it I need to know how the page
> is supposed to behave.


That sure sounds like you've given everbody or all privileged users the right to
ownticket.

> 
> For RT 3.4.4, on the query builder page, what is supposed to
> show in the drop-down list next to the 'Owner, Creator, LastUpdatedBy'
> field?
> 
> Is it supposed to be a list of only privileged users, or a list
> of all possible requestors in the system?
> 
> My problem is currently that it contains a list of all requestors
> in the system (35,000+) which is obviously causing some performance
> issues trying to bring up that particular page.
> 
> I've tracked the code in question down to the Elements/SelectOwner
> file, but from there, I'm not sure why it's bringing up all the
> users instead of only privileged ones.
> 
> So, I guess it comes down to this - is this a bug in the code
> or in my data?
> 
> -- 
> David Kerry
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> 

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