Hi, can someone hint out the syntax (oh..if possible at all..) to me to fill customfields via the URL in ticket create? I Imagine something like this: https://rt.domain.com/Ticket/Create.html?\ Queue=30&\ Subject=bb&\ Requestors=+4122123123&\ CustomField-53=abc works ok for Queue, Subject and Requestor, but my custom field 53 stays empty. thanks Alex