[Rt-devel] Multiple login requests

Shawn Plummer plummer at geneseo.edu
Fri Apr 28 10:51:23 EDT 2006


I am still getting multiple login requests using RT 3.6.0pre1

a login request log entry looks like this:

[Fri Apr 28 14:43:32 2006] [debug]: Trying LDAP authentication (/opt/ 
rt36devel/local/lib/RT/User_Local.pm:114)
[Fri Apr 28 14:43:32 2006] [debug]: RT::User::IsLDAPPassword Found  
LDAP DN: uid=plummer,ou=People,o=geneseo.edu (/opt/rt36devel/local/ 
lib/RT/User_Local.pm:174)
[Fri Apr 28 14:43:32 2006] [info]: RT::User::IsLDAPPassword AUTH  
OKAY: plummer (uid=plummer,ou=People,o=geneseo.edu) (/opt/rt36devel/ 
local/lib/RT/User_Local.pm:209)
[Fri Apr 28 14:43:32 2006] [debug]: RT::User::IsPassword auth method  
IsLDAPPassword SUCCEEDED (/opt/rt36devel/local/lib/RT/User_Local.pm:279)
[Fri Apr 28 14:43:32 2006] [info]: Successful login for plummer from  
137.238.8.42 (/opt/rt36devel/share/html/autohandler:244)

Apache's logs show nothing strange. Examining the cookie data shows  
hosts name are exactly the same before and after the repeated login  
requests go away.

The system requests I login after clicking any link just after  
logging in. opening tickets continues to request login on every link  
request. I have not figured out at what point it stops asking.  
However Clicking Simple Search, Tools, Configuration, Preferences, or  
Approval in the top menu and logging in *again* always makes it stop  
asking and behave as normal.

Anyone have any thoughts, this is, and has been, an ongoing and very  
frustrating issue with our testing and development of RT for internal  
use.


~~~~~~~~~~~~~
Shawn Plummer
Systems Manager
CIT SUNY Geneseo
"The mind can make substance, and people planets of its own with  
beings brighter than have been, and give a breath to forms which can  
outlive all flesh." -Lord Byron

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