[Rt-devel] Error on new install of RT 3.6.1

Gunnett, Eric egunnett at qualcomm.com
Thu Aug 24 22:53:35 EDT 2006


	I removed a few lines with regards to the configuration. Also
both these machines are running RHEL4.3

Working System
System Configuration 
Loaded perl modules
Perl v5.8.5 under linux 
  Apache2::Access v2.000002;
  Apache2::Connection v2.000002;
  Apache2::Const v2.000002;
  Apache2::Filter v2.000002;
  Apache2::Log v2.000002;
  Apache2::Module v2.000002;
  Apache2::RequestIO v2.000002;
  Apache2::RequestRec v2.000002;
  Apache2::RequestUtil v2.000002;
  Apache2::Response v2.000002;
  Apache2::ServerRec v2.000002;
  Apache2::ServerUtil v2.000002;
  Apache2::Status v4.00;
  Apache2::SubRequest v2.000002;
  Apache2::URI v2.000002;
  Apache2::Util v2.000002;
  Apache::DBI v0.9901;
  Apache::Session v1.80;
  Apache::Session::Generate::MD5 v2.1;
  Apache::Session::Lock::MySQL v1.00;
  Apache::Session::MySQL v1.01;
  Apache::Session::Serialize::Storable v1.00;
  Apache::Session::Store::DBI v1.02;
  Apache::Session::Store::MySQL v1.04;
  APR v0.009000;
  APR::Brigade v0.009000;
  APR::Bucket v0.009000;
  APR::Const v0.009000;
  APR::Date v0.009000;
  APR::Pool v0.009000;
  APR::Status v0.009000;
  APR::Table v0.009000;
  APR::URI v0.009000;
  APR::Util v0.009000;
  AutoLoader v5.60;
  base v2.06;
  Benchmark v1.06;
  bytes v1.01;
  Cache::Simple::TimedExpiry v0.23;
  Carp v1.03;
  CGI v3.20;
  CGI::Cookie v1.27;
  CGI::Util v1.5;
  Class::Container v0.12;
  Class::Data::Inheritable v0.04;
  Class::ReturnValue v0.53;
  Clone v0.20;
  constant v1.04;
  Cwd v3.19;
  Data::Dumper v2.121;
  DBD::mysql v2.9004;
  DBI v1.40;
  DBIx::SearchBuilder v1.43;
  DBIx::SearchBuilder::Union v0;
  DBIx::SearchBuilder::Unique v0.01;
  Devel::StackTrace v1.13;
  Devel::StackTraceFrame v0.6;
  Digest::base v1.00;
  Digest::MD5 v2.33;
  DynaLoader v1.05;
  Encode v2.01;
  Encode::Alias v2.00;
  Encode::Config v2.00;
  Encode::Encoding v2.00;
  Errno v1.09;
  Exception::Class v1.23;
  Exception::Class::Base v1.2;
  Exporter v5.58;
  Exporter::Heavy v5.58;
  Fcntl v1.05;
  File::Basename v2.73;
  File::Glob v1.03;
  File::Path v1.06;
  File::Spec v3.19;
  File::Spec::Functions v1.3;
  File::Spec::Unix v1.5;
  File::Temp v0.16;
  FileHandle v2.01;
  HTML::Element v3.16;
  HTML::Entities v1.27;
  HTML::Formatter v2.04;
  HTML::FormatText v2.04;
  HTML::Mason v1.32;
  HTML::Mason::ApacheHandler v1.69;
  HTML::Mason::Exception v1.1;
  HTML::Mason::Exception::Abort v1.1;
  HTML::Mason::Exception::Compilation v1.1;
  HTML::Mason::Exception::Compilation::IncompatibleCompiler v1.1;
  HTML::Mason::Exception::Compiler v1.1;
  HTML::Mason::Exception::Decline v1.1;
  HTML::Mason::Exception::Params v1.1;
  HTML::Mason::Exception::Syntax v1.1;
  HTML::Mason::Exception::System v1.1;
  HTML::Mason::Exception::TopLevelNotFound v1.1;
  HTML::Mason::Exception::VirtualMethod v1.1;
  HTML::Mason::Exceptions v1.43;
  HTML::Parser v3.35;
  HTML::Scrubber v0.08;
  HTML::Tagset v3.03;
  HTML::TreeBuilder v3.13;
  HTTP::Date v1.47;
  I18N::LangTags v0.33;
  integer v1.00;
  IO v1.21;
  IO::File v1.10;
  IO::Handle v1.24;
  IO::InnerFile v2.110;
  IO::Lines v2.110;
  IO::Scalar v2.110;
  IO::ScalarArray v2.110;
  IO::Seekable v1.09;
  IO::Wrap v2.110;
  IO::WrapTie v2.110;
  IPC::Open2 v1.01;
  IPC::Open3 v1.0106;
  lib v0.5565;
  List::Util v1.18;
  Locale::Maketext v1.09;
  Locale::Maketext::Fuzzy v0.02;
  Locale::Maketext::Lexicon v0.61;
  Locale::Maketext::Lexicon::Gettext v0.15;
  Log::Dispatch v2.11;
  Log::Dispatch::Base v1.09;
  Log::Dispatch::Output v1.26;
  Log::Dispatch::Screen v1.17;
  Log::Dispatch::Syslog v1.18;
  Mail::Address v1.74;
  Mail::Field v1.74;
  Mail::Field::AddrList v1.74;
  Mail::Header v1.74;
  Mail::Internet v1.74;
  MIME::Base64 v3.01;
  MIME::Body v5.420;
  MIME::Decoder v5.420;
  MIME::Decoder::NBit v5.420;
  MIME::Entity v5.420;
  MIME::Field::ContDisp v5.420;
  MIME::Field::ConTraEnc v5.420;
  MIME::Field::ContType v5.420;
  MIME::Field::ParamVal v5.420;
  MIME::Head v5.420;
  MIME::Parser v5.420;
  MIME::QuotedPrint v3.01;
  MIME::Tools v5.420;
  MIME::Words v5.420;
  mod_perl v2.000002;
  mod_perl2 v2.000002;
  ModPerl::Const v2.000002;
  ModPerl::Global v2.000002;
  ModPerl::Registry v1.99;
  ModPerl::RegistryCooker v1.99;
  ModPerl::Util v2.000002;
  Module::Versions::Report v1.02;
  overload v1.01;
  Params::Validate v0.82;
  POSIX v1.08;
  re v0.04;
  Regexp::Common v2.120;
  Regexp::Common::delimited v2.104;
  RT v3.6.1;
  RT::FM v2.2.0RC2;
  RT::Interface::Email v2;
  Scalar::Util v1.18;
  SelectSaver v1.00;
  Socket v1.77;
  Storable v2.13;
  strict v1.03;
  Symbol v1.05;
  Sys::Hostname v1.11;
  Sys::Syslog v0.08;
  Text::Autoformat v1.13;
  Text::Quoted v1.8;
  Text::Reform v1.11;
  Text::Tabs v98.112801;
  Text::Template v1.44;
  Text::Wrapper v1.000;
  Time::HiRes v1.55;
  Time::JulianDay v2003.1125;
  Time::Local v1.1;
  Time::ParseDate v2003.1126;
  Time::Timezone v2003.0211;
  UNIVERSAL v1.01;
  UNIVERSAL::require v0.10;
  URI v1.30;
  URI::Escape v3.22;
  URI::URL v5.03;
  URI::WithBase v2.19;
  utf8 v1.04;
  vars v1.01;
  warnings v1.03;
  warnings::register v1.00;
  XSLoader v0.02;


RT VariablesRT::AmbiguousDayInPast	1 
RT::BasePath	/opt/rt3 
RT::BinPath	/opt/rt3/bin 
RT::CORE_CONFIG_FILE	/opt/rt3/etc/RT_Config.pm 
RT::CommentAddress	RT_CommentAddressNotSet 
RT::CorrespondAddress	RT_CorrespondAddressNotSet 
RT::DatabaseHost	localhost 
RT::DatabaseType	mysql 
RT::DateDayBeforeMonth	1 
RT::DefaultSearchResultFormat	'<B><A
HREF="/Ticket/Display.html?id=__id__">__id__</a></B>/TITLE:#', '<B><A
HREF="/Ticket/Display.html?id=__id__">__Subject__</a></B>/TITLE:Subject'
, Status, QueueName, OwnerName, Priority, '__NEWLINE__', '',
'<small>__Requestors__</small>', '<small>__CreatedRelative__</small>',
'<small>__ToldRelative__</small>',
'<small>__LastUpdatedRelative__</small>', '<small>__TimeLeft__</small>' 
RT::DefaultSummaryRows	10 
RT::EmailOutputEncoding	utf-8 
RT::EtcPath	/opt/rt3/etc 
RT::FriendlyFromLineFormat	"%s via RT" <%s> 
RT::LinkTransactionsRun1Scrip	1 
RT::LocalEtcPath	/opt/rt3/local/etc 
RT::LocalLexiconPath	/opt/rt3/local/po 
RT::LocalPath	/opt/rt3/local 
RT::LogDir	/var/log 
RT::LogToFileNamed	rt.log 
RT::LogToScreen	error 
RT::LogToSyslog	debug 
RT::LogoURL	/NoAuth/cssbplogo.jpg 
RT::LoopsToRTOwner	1 
RT::MailCommand	sendmailpipe 
RT::MasonComponentRoot	/opt/rt3/share/html 
RT::MasonDataDir	/opt/rt3/var/mason_data 
RT::MasonLocalComponentRoot	/opt/rt3/local/html 
RT::MasonSessionDir	/opt/rt3/var/session_data 
RT::MaxAttachmentSize	10000000 
RT::MaxInlineBody	13456 
RT::MessageBoxWidth	72 
RT::MessageBoxWrap	HARD 
RT::MinimumPasswordLength	5 
RT::OldestTransactionsFirst	1 
RT::OwnerEmail	root 
RT::RTAddressRegexp	^rt\@example.com$ 
RT::RecordOutgoingEmail	1 
RT::RedistributeAutoGeneratedMessages	privileged 
RT::SITE_CONFIG_FILE	/opt/rt3/etc/RT_SiteConfig.pm 
RT::SendmailArguments	-oi -t 
RT::SendmailBounceArguments	-f "<>" 
RT::SendmailPath	/usr/sbin/sendmail 
RT::ShowTransactionImages	1 
RT::StrictLinkACL	1 
RT::Timezone	US/Pacific 
RT::UseFriendlyFromLine	1 
RT::VERSION	3.6.1 
RT::VarPath	/opt/rt3/var 
RT::WebDefaultStylesheet	3.5-default 
RT::WebFlushDbCacheEveryRequest	1 
RT::WebImagesURL	/NoAuth/css 
RT::WebPort	80 

Perl configuration
Summary of my perl5 (revision 5 version 8 subversion 5) configuration:
  Platform:
    osname=linux, osvers=2.6.9-22.18.bz155725.elsmp,
archname=i386-linux-thread-multi
    uname='linux hs20-bc1-4.build.redhat.com 2.6.9-22.18.bz155725.elsmp
#1 smp thu nov 17 15:34:08 est 2005 i686 i686 i386 gnulinux '
    config_args='-des -Doptimize=-O2 -g -pipe -m32 -march=i386
-mtune=pentium4 -Dversion=5.8.5 -Dmyhostname=localhost
-Dperladmin=root at localhost -Dcc=gcc -Dcf_by=Red Hat, Inc.
-Dinstallprefix=/usr -Dprefix=/usr -Darchname=i386-linux
-Dvendorprefix=/usr -Dsiteprefix=/usr -Duseshrplib -Dusethreads
-Duseithreads -Duselargefiles -Dd_dosuid -Dd_semctl_semun -Di_db
-Ui_ndbm -Di_gdbm -Di_shadow -Di_syslog -Dman3ext=3pm -Duseperlio
-Dinstallusrbinperl -Ubincompat5005 -Uversiononly -Dpager=/usr/bin/less
-isr -Dinc_version_list=5.8.4 5.8.3 5.8.2 5.8.1 5.8.0'
    hint=recommended, useposix=true, d_sigaction=define
    usethreads=define use5005threads=undef useithreads=define
usemultiplicity=define
    useperlio=define d_sfio=undef uselargefiles=define usesocks=undef
    use64bitint=undef use64bitall=undef uselongdouble=undef
    usemymalloc=n, bincompat5005=undef
  Compiler:
    cc='gcc', ccflags ='-D_REENTRANT -D_GNU_SOURCE -DDEBUGGING
-fno-strict-aliasing -pipe -I/usr/local/include -D_LARGEFILE_SOURCE
-D_FILE_OFFSET_BITS=64 -I/usr/include/gdbm',
    optimize='-O2 -g -pipe -m32 -march=i386 -mtune=pentium4',
    cppflags='-D_REENTRANT -D_GNU_SOURCE -DDEBUGGING
-fno-strict-aliasing -pipe -I/usr/local/include -I/usr/include/gdbm'
    ccversion='', gccversion='3.4.5 20051201 (Red Hat 3.4.5-1)',
gccosandvers=''
    intsize=4, longsize=4, ptrsize=4, doublesize=8, byteorder=1234
    d_longlong=define, longlongsize=8, d_longdbl=define, longdblsize=12
    ivtype='long', ivsize=4, nvtype='double', nvsize=8, Off_t='off_t',
lseeksize=8
    alignbytes=4, prototype=define
  Linker and Libraries:
    ld='gcc', ldflags =' -L/usr/local/lib'
    libpth=/usr/local/lib /lib /usr/lib
    libs=-lnsl -lgdbm -ldb -ldl -lm -lcrypt -lutil -lpthread -lc
    perllibs=-lnsl -ldl -lm -lcrypt -lutil -lpthread -lc
    libc=/lib/libc-2.3.4.so, so=so, useshrplib=true, libperl=libperl.so
    gnulibc_version='2.3.4'
  Dynamic Linking:
    dlsrc=dl_dlopen.xs, dlext=so, d_dlsymun=undef, ccdlflags='-Wl,-E
-Wl,-rpath,/usr/lib/perl5/5.8.5/i386-linux-thread-multi/CORE'
    cccdlflags='-fPIC', lddlflags='-shared -L/usr/local/lib'


Non-Working System: 

System Configuration 
Loaded perl modules
Perl v5.8.5 under linux 
  Apache2::Access v2.000002;
  Apache2::Connection v2.000002;
  Apache2::Const v2.000002;
  Apache2::Filter v2.000002;
  Apache2::Log v2.000002;
  Apache2::Module v2.000002;
  Apache2::RequestIO v2.000002;
  Apache2::RequestRec v2.000002;
  Apache2::RequestUtil v2.000002;
  Apache2::Response v2.000002;
  Apache2::ServerRec v2.000002;
  Apache2::ServerUtil v2.000002;
  Apache2::Status v4.00;
  Apache2::SubRequest v2.000002;
  Apache2::URI v2.000002;
  Apache2::Util v2.000002;
  Apache::DBI v1.03;
  Apache::Session v1.81;
  Apache::Session::Generate::MD5 v2.1;
  Apache::Session::Lock::MySQL v1.00;
  Apache::Session::MySQL v1.01;
  Apache::Session::Serialize::Storable v1.00;
  Apache::Session::Store::DBI v1.02;
  Apache::Session::Store::MySQL v1.04;
  APR v0.009000;
  APR::Brigade v0.009000;
  APR::Bucket v0.009000;
  APR::Const v0.009000;
  APR::Date v0.009000;
  APR::Pool v0.009000;
  APR::Status v0.009000;
  APR::Table v0.009000;
  APR::URI v0.009000;
  APR::Util v0.009000;
  AutoLoader v5.60;
  base v2.06;
  Benchmark v1.06;
  bytes v1.01;
  Cache::Simple::TimedExpiry v0.25;
  Carp v1.03;
  CGI v3.22;
  CGI::Cookie v1.27;
  CGI::Util v1.5;
  Class::Container v0.12;
  Class::Data::Inheritable v0.04;
  Class::ReturnValue v0.53;
  Clone v0.20;
  constant v1.04;
  Cwd v3.19;
  Data::Dumper v2.121;
  DBD::mysql v2.9004;
  DBI v1.52;
  DBIx::SearchBuilder v1.43;
  DBIx::SearchBuilder::Union v0;
  DBIx::SearchBuilder::Unique v0.01;
  Devel::StackTrace v1.13;
  Devel::StackTraceFrame v0.6;
  Digest::base v1.00;
  Digest::MD5 v2.36;
  DynaLoader v1.05;
  Encode v2.18;
  Encode::Alias v2.06;
  Encode::Config v2.03;
  Encode::Encoding v2.04;
  Errno v1.09;
  Exception::Class v1.23;
  Exception::Class::Base v1.2;
  Exporter v5.58;
  Exporter::Heavy v5.58;
  Fcntl v1.05;
  File::Basename v2.73;
  File::Glob v1.03;
  File::Path v1.06;
  File::Spec v3.19;
  File::Spec::Functions v1.3;
  File::Spec::Unix v1.5;
  File::Temp v0.17;
  FileHandle v2.01;
  HTML::Element v3.21;
  HTML::Entities v1.35;
  HTML::Formatter v2.04;
  HTML::FormatText v2.04;
  HTML::Mason v1.33;
  HTML::Mason::ApacheHandler v1.69;
  HTML::Mason::Exception v1.1;
  HTML::Mason::Exception::Abort v1.1;
  HTML::Mason::Exception::Compilation v1.1;
  HTML::Mason::Exception::Compilation::IncompatibleCompiler v1.1;
  HTML::Mason::Exception::Compiler v1.1;
  HTML::Mason::Exception::Decline v1.1;
  HTML::Mason::Exception::Params v1.1;
  HTML::Mason::Exception::Syntax v1.1;
  HTML::Mason::Exception::System v1.1;
  HTML::Mason::Exception::TopLevelNotFound v1.1;
  HTML::Mason::Exception::VirtualMethod v1.1;
  HTML::Mason::Exceptions v1.43;
  HTML::Parser v3.55;
  HTML::Scrubber v0.08;
  HTML::Tagset v3.10;
  HTML::TreeBuilder v3.21;
  HTTP::Date v1.47;
  I18N::LangTags v0.35;
  integer v1.00;
  IO v1.23;
  IO::File v1.14;
  IO::Handle v1.27;
  IO::InnerFile v2.110;
  IO::Lines v2.110;
  IO::Scalar v2.110;
  IO::ScalarArray v2.110;
  IO::Seekable v1.1;
  IO::Wrap v2.110;
  IO::WrapTie v2.110;
  IPC::Open2 v1.01;
  IPC::Open3 v1.0106;
  lib v0.5565;
  List::Util v1.18;
  Locale::Maketext v1.10;
  Locale::Maketext::Fuzzy v0.02;
  Locale::Maketext::Lexicon v0.62;
  Locale::Maketext::Lexicon::Gettext v0.15;
  Log::Dispatch v2.12;
  Log::Dispatch::Base v1.09;
  Log::Dispatch::Output v1.26;
  Log::Dispatch::Screen v1.17;
  Log::Dispatch::Syslog v1.18;
  Mail::Address v1.74;
  Mail::Field v1.74;
  Mail::Field::AddrList v1.74;
  Mail::Header v1.74;
  Mail::Internet v1.74;
  MIME::Base64 v3.07;
  MIME::Body v5.420;
  MIME::Decoder v5.420;
  MIME::Entity v5.420;
  MIME::Field::ContDisp v5.420;
  MIME::Field::ConTraEnc v5.420;
  MIME::Field::ContType v5.420;
  MIME::Field::ParamVal v5.420;
  MIME::Head v5.420;
  MIME::Parser v5.420;
  MIME::QuotedPrint v3.07;
  MIME::Tools v5.420;
  MIME::Words v5.420;
  mod_perl v2.000002;
  mod_perl2 v2.000002;
  ModPerl::Const v2.000002;
  ModPerl::Global v2.000002;
  ModPerl::Registry v1.99;
  ModPerl::RegistryCooker v1.99;
  ModPerl::Util v2.000002;
  Module::Versions::Report v1.02;
  overload v1.01;
  Params::Validate v0.86;
  POSIX v1.08;
  re v0.04;
  Regexp::Common v2.120;
  Regexp::Common::delimited v2.104;
  RT v3.6.1;
  RT::Interface::Email v2;
  Scalar::Util v1.18;
  SelectSaver v1.00;
  Socket v1.77;
  Storable v2.15;
  strict v1.03;
  Symbol v1.05;
  Sys::Syslog v0.17;
  Text::Autoformat v1.13;
  Text::Quoted v1.8;
  Text::Reform v1.11;
  Text::Tabs v2007.0711;
  Text::Template v1.44;
  Text::Wrapper v1.000;
  Time::HiRes v1.9;
  Time::JulianDay v2003.1125;
  Time::Local v1.13;
  Time::ParseDate v2006.0814;
  Time::Timezone v2006.0814;
  UNIVERSAL v1.01;
  UNIVERSAL::require v0.10;
  URI v1.35;
  URI::Escape v3.28;
  utf8 v1.04;
  vars v1.01;
  warnings v1.03;
  warnings::register v1.00;
  XSLoader v0.02;


RT VariablesRT::AmbiguousDayInPast	1 
RT::BasePath	/opt/rt3 
RT::BinPath	/opt/rt3/bin 
RT::CORE_CONFIG_FILE	/opt/rt3/etc/RT_Config.pm 
RT::CommentAddress	RT_CommentAddressNotSet 
RT::CorrespondAddress	RT_CorrespondAddressNotSet 
RT::DatabaseRTHost	localhost 
RT::DatabaseType	mysql 
RT::DatabaseUser	peter 
RT::DateDayBeforeMonth	1 
RT::DefaultSearchResultFormat	'<B><A
HREF="/Ticket/Display.html?id=__id__">__id__</a></B>/TITLE:#', '<B><A
HREF="/Ticket/Display.html?id=__id__">__Subject__</a></B>/TITLE:Subject'
, Status, QueueName, OwnerName, Priority, '__NEWLINE__', '',
'<small>__Requestors__</small>', '<small>__CreatedRelative__</small>',
'<small>__ToldRelative__</small>',
'<small>__LastUpdatedRelative__</small>', '<small>__TimeLeft__</small>' 
RT::DefaultSummaryRows	10 
RT::EmailOutputEncoding	utf-8 
RT::EtcPath	/opt/rt3/etc 
RT::FriendlyFromLineFormat	"%s via RT" <%s> 
RT::LinkTransactionsRun1Scrip	1 
RT::LocalEtcPath	/opt/rt3/local/etc 
RT::LocalLexiconPath	/opt/rt3/local/po 
RT::LocalPath	/opt/rt3/local 
RT::LogDir	/var/log 
RT::LogToFileNamed	rt.log 
RT::LogToScreen	error 
RT::LogToSyslog	debug 
RT::LogoURL	/NoAuth/imagesbplogo.jpg 
RT::LoopsToRTOwner	1 
RT::MailCommand	sendmailpipe 
RT::MasonComponentRoot	/opt/rt3/share/html 
RT::MasonDataDir	/opt/rt3/var/mason_data 
RT::MasonLocalComponentRoot	/opt/rt3/local/html 
RT::MasonSessionDir	/opt/rt3/var/session_data 
RT::MaxAttachmentSize	10000000 
RT::MaxInlineBody	13456 
RT::MessageBoxWidth	72 
RT::MessageBoxWrap	HARD 
RT::MinimumPasswordLength	5 
RT::OldestTransactionsFirst	1 
RT::OwnerEmail	root 
RT::RTAddressRegexp	^rt\@example.com$ 
RT::RecordOutgoingEmail	1 
RT::RedistributeAutoGeneratedMessages	privileged 
RT::SITE_CONFIG_FILE	/opt/rt3/etc/RT_SiteConfig.pm 
RT::SendmailArguments	-oi -t 
RT::SendmailBounceArguments	-f "<>" 
RT::SendmailPath	/usr/sbin/sendmail 
RT::ShowTransactionImages	1 
RT::StrictLinkACL	1 
RT::Timezone	US/Pacific 
RT::UseFriendlyFromLine	1 
RT::VERSION	3.6.1 
RT::VarPath	/opt/rt3/var 
RT::WebDefaultStylesheet	3.5-default 
RT::WebFlushDbCacheEveryRequest	1 
RT::WebImagesURL	/NoAuth/images 
RT::WebPort	80 

Perl configuration
Summary of my perl5 (revision 5 version 8 subversion 5) configuration:
  Platform:
    osname=linux, osvers=2.6.9-22.18.bz155725.elsmp,
archname=i386-linux-thread-multi
    uname='linux hs20-bc1-4.build.redhat.com 2.6.9-22.18.bz155725.elsmp
#1 smp thu nov 17 15:34:08 est 2005 i686 i686 i386 gnulinux '
    config_args='-des -Doptimize=-O2 -g -pipe -m32 -march=i386
-mtune=pentium4 -Dversion=5.8.5 -Dmyhostname=localhost
-Dperladmin=root at localhost -Dcc=gcc -Dcf_by=Red Hat, Inc.
-Dinstallprefix=/usr -Dprefix=/usr -Darchname=i386-linux
-Dvendorprefix=/usr -Dsiteprefix=/usr -Duseshrplib -Dusethreads
-Duseithreads -Duselargefiles -Dd_dosuid -Dd_semctl_semun -Di_db
-Ui_ndbm -Di_gdbm -Di_shadow -Di_syslog -Dman3ext=3pm -Duseperlio
-Dinstallusrbinperl -Ubincompat5005 -Uversiononly -Dpager=/usr/bin/less
-isr -Dinc_version_list=5.8.4 5.8.3 5.8.2 5.8.1 5.8.0'
    hint=recommended, useposix=true, d_sigaction=define
    usethreads=define use5005threads=undef useithreads=define
usemultiplicity=define
    useperlio=define d_sfio=undef uselargefiles=define usesocks=undef
    use64bitint=undef use64bitall=undef uselongdouble=undef
    usemymalloc=n, bincompat5005=undef
  Compiler:
    cc='gcc', ccflags ='-D_REENTRANT -D_GNU_SOURCE -DDEBUGGING
-fno-strict-aliasing -pipe -I/usr/local/include -D_LARGEFILE_SOURCE
-D_FILE_OFFSET_BITS=64 -I/usr/include/gdbm',
    optimize='-O2 -g -pipe -m32 -march=i386 -mtune=pentium4',
    cppflags='-D_REENTRANT -D_GNU_SOURCE -DDEBUGGING
-fno-strict-aliasing -pipe -I/usr/local/include -I/usr/include/gdbm'
    ccversion='', gccversion='3.4.5 20051201 (Red Hat 3.4.5-1)',
gccosandvers=''
    intsize=4, longsize=4, ptrsize=4, doublesize=8, byteorder=1234
    d_longlong=define, longlongsize=8, d_longdbl=define, longdblsize=12
    ivtype='long', ivsize=4, nvtype='double', nvsize=8, Off_t='off_t',
lseeksize=8
    alignbytes=4, prototype=define
  Linker and Libraries:
    ld='gcc', ldflags =' -L/usr/local/lib'
    libpth=/usr/local/lib /lib /usr/lib
    libs=-lnsl -lgdbm -ldb -ldl -lm -lcrypt -lutil -lpthread -lc
    perllibs=-lnsl -ldl -lm -lcrypt -lutil -lpthread -lc
    libc=/lib/libc-2.3.4.so, so=so, useshrplib=true, libperl=libperl.so
    gnulibc_version='2.3.4'
  Dynamic Linking:
    dlsrc=dl_dlopen.xs, dlext=so, d_dlsymun=undef, ccdlflags='-Wl,-E
-Wl,-rpath,/usr/lib/perl5/5.8.5/i386-linux-thread-multi/CORE'
    cccdlflags='-fPIC', lddlflags='-shared -L/usr/local/lib'

Thanks,
--Eric Gunnett

-----Original Message-----
From: Jesse Vincent [mailto:jesse at bestpractical.com] 
Sent: Thursday, August 24, 2006 7:49 PM
To: Gunnett, Eric
Cc: Jesse Vincent; rt-devel at lists.bestpractical.com
Subject: Re: [Rt-devel] Error on new install of RT 3.6.1




On Thu, Aug 24, 2006 at 07:46:56PM -0700, Gunnett, Eric wrote:
> 	Another interesting note I have the exact same config working
> with RHEL4U3 on two other machines. So this leads me back to the perl
> modules on the system.

If you can go to "Configuration -> Tools", you can get a list of all
loaded perl modules. can you compare the two lists?


> Thanks,
> --Eric Gunnett
> 
> -----Original Message-----
> From: rt-devel-bounces at lists.bestpractical.com
> [mailto:rt-devel-bounces at lists.bestpractical.com] On Behalf Of
Gunnett,
> Eric
> Sent: Thursday, August 24, 2006 7:15 PM
> To: Jesse Vincent
> Cc: rt-devel at lists.bestpractical.com
> Subject: RE: [Rt-devel] Error on new install of RT 3.6.1
> 
> 	I am actually using RHEL4 U3 on the system since they released
> U4 recently we are a little behind.
> 
> Thanks,
> --Eric Gunnett
> -----Original Message-----
> From: Jesse Vincent [mailto:jesse at bestpractical.com] 
> Sent: Thursday, August 24, 2006 7:12 PM
> To: Gunnett, Eric
> Cc: Brad Dameron (Contractor); rt-devel at lists.bestpractical.com
> Subject: Re: [Rt-devel] Error on new install of RT 3.6.1
> 
> 
> 
> 
> On Thu, Aug 24, 2006 at 06:07:48PM -0700, Gunnett, Eric wrote:
> >             Just another note on this issue, I have not resolved it
> and
> > am hand compiling Apache have tried 2.0.54, 2.0.58, and 2.0.59 with
> > mod_perl 2.0.2. Also have went through the perl modules and verified
> > they have all installed correctly. I am worndering if one of the new
> > modules has broke the system in some way.
> 
> RedHat Enterprise 4 with the latest patches?
> 
> >  
> > 
> > Thanks,
> > 
> > --Eric Gunnett
> > 
> > ________________________________
> > 
> > From: rt-devel-bounces at lists.bestpractical.com
> > [mailto:rt-devel-bounces at lists.bestpractical.com] On Behalf Of Brad
> > Dameron (Contractor)
> > Sent: Thursday, August 24, 2006 5:37 PM
> > To: rt-devel at lists.bestpractical.com
> > Subject: [Rt-devel] Error on new install of RT 3.6.1 
> > 
> >  
> > 
> > I am having the same problem as the previous guy.
> > 
> >  
> > 
> > Create a new ticket and this:
> > 
> >  
> > 
> > [Thu Aug 24 17:21:21 2006] [error] [client 172.25.1.142] FastCGI:
> server
> > "/opt/rt3/bin/mason_handler.fcgi" stderr: [Fri Aug 25 00:21:21 2006]
> > [crit]: After display call; error is
> > (/opt/rt3/share/html/Ticket/Create.html:301)
> > 
> >  
> > 
> > Then just a white page at Create.html
> > 
> >  
> > 
> > Any help appreciated.
> > 
> >  
> > 
> > Thanks,
> > 
> > Brad Dameron
> > 
> > Clearw're
> > 
> >  
> > 
> >  
> > 
> 
> > _______________________________________________
> > List info:
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-devel
> 
> -- 
> _______________________________________________
> List info:
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-devel
> 

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