[Rt-devel] Make RT3.6.1. hiding Tickets with Starting time in the Future

[Bradley Bell]

No need to get into the code, you can do this from the frontend.

Create the search in query builder, save it, and add it to your MyRT 
page in place of "My Tickets" - by clicking the "Edit" link at the top 
of "RT at a glance".

Alternately, to change it for all users, log in as Superuser, and edit 
the "My Tickets" search - by clicking the "Edit" link next to "10 
highest priority tickets I own" and then clicking to "edit the 
predefined search itself: Search - My Tickets"

-brad


Stefan Oeser wrote:
> Hello,
> 
>   while the migration from RT 3.4.5 to 3.6.1, I run into troubles
> making some changes. On the Starting Page, there's the list with
> my current tasks, but there I see also the Tickets, which will
> start in the future. These tickets I want to hide!
> 
> In RT 3.4.5 I costumized the Query in
> $RT3/share/html/Elements/MyTickets.html,
> but I don't find the solution for the recent Version. Any helpful Idea?
> 
> Thx a lot,
> Stefan
> 
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