[Rt-devel] RT 3.5.5 BUG? Multiple/Groups as admin CCs

Stewart Tranter S.G.Tranter at lboro.ac.uk
Tue Feb 14 05:10:15 EST 2006

Jesse Vincent wrote:
> When reporting this sort of thing, it's useful to exactly reproduce one
> of the messages containing an error for us to see.

Sorry, I have now attached two example mails which hopefully highlight 
the problem better.  The e-mail addresses at the top of the e-mail body 
are in fact meant to be recipients which are a group of users I have 
added to be Admin CC watchers for a queue.  This group contains two 
sub-groups each containing one member, as well as around five users.  I 
have a scrip set that whenever an e-mail arrives in a queue, this group 
are e-mailed.  The person who received this e-mail is a member of one of 
the sub groups, but would be top of the list if all e-mail addresses 
were listed alphabetically.

I hope that clarifies this somewhat.

Thanks and kind regards,

Stewart Tranter
Computing Services
Loughborough University

E:  s.g.tranter at lboro.ac.uk
W:  http://www.lboro.ac.uk/computing/
T:  +44 (0) 1509 223719
F:  +44 (0) 1509 223989
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