[Rt-devel] PATCH: Set/Retrieve custom field value by CLI

lwang lwang at clusterfs.com
Tue Jan 24 06:14:17 EST 2006


Jesse,
I am very happy to do this. :)

Jesse Vincent wrote:
> [Patch applied for RT 3.5.8. Thanks!]
> 
> 
> On Tue, Jan 10, 2006 at 10:53:03AM +0800, lwang wrote:
> 
>>The syntax to use this patch:
>>
>>If you type "rt show ticket/100", it will display the following in my case:
>>
>>id: ticket/100
>>.............
>>TimeLeft: 0
>>CF-Alias:
>>CF-Version: HEAD
>>CF-Status_Whiteboard:
>>CF-Severity: S3 (normal)
>>
>>You can see I have 4 custom fields for every ticket.  "CF-" is followed 
>>immediately by the name of the custom field.
>>
>>Similarly, if you want to create a new ticket, custom field will be 
>>specified in the same way:
>>
>>rt create -t ticket set subject="test" add CF-Severity="S3 (normal)"
>>
>>You can check the created ticket by "rt show ticket/xxx".
>>
>>Please keep in mind that the name of the custom field cannot contain 
>>empty space.
>>
>>Good luck!
>>
>>- Wang
>>_______________________________________________
>>Rt-devel mailing list
>>Rt-devel at lists.bestpractical.com
>>http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-devel
>>
> 
> 



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