[Rt-devel] Number of rows in RT3.6.3
Firas Batal (QA/EMC)
firas.batal at ericsson.com
Thu Apr 5 13:56:10 EDT 2007
Hi,
I would like to take some of your time to inquire about the following
matter: I am using RT 3.6.3 and I would like to know what sets the
number of rows to be displayed in the tickets to be 10. In RT.3.2.1, it
was variable that was located in RT_Config.pm. But, when I look at
"initialdata" in /etc, I see that there is a predefined search as
follows:
@Attributes = (
{ Name => 'Search - My Tickets',
Description => '[_1] highest priority tickets I own', # loc
Content =>
{ Format => "'<a
href=\"__WebPath__/Ticket/Display.html?id=__id__\">__id__</a>/TITLE:#',
'<a
href=\"__WebPath__/Ticket/Display.html?id=__id__\">__Subject__</a>/TITLE
:Subject', Priority, QueueName, ExtendedStatus",
Query => " Owner = '__CurrentUser__' AND ( Status = 'new' OR
Status = 'open')",
OrderBy => 'Priority',
Order => 'DESC' },
},
{ Name => 'Search - Unowned Tickets',
Description => '[_1] newest unowned tickets', # loc
Content =>
# 'Take' #loc
{ Format => "'<a
href=\"__WebPath__/Ticket/Display.html?id=__id__\">__id__</a>/TITLE:#',
'<a
href=\"__WebPath__/Ticket/Display.html?id=__id__\">__Subject__</a>/TITLE
:Subject', QueueName, ExtendedStatus, CreatedRelative, '<A
HREF=\"__WebPath__/Ticket/Display.html?Action=Take&id=__id__\">__loc(Tak
e)__</a>/TITLE: ' ",
Query => " Owner = 'Nobody' AND ( Status = 'new' OR Status =
'open')",
OrderBy => 'Created',
Order => 'DESC' },
My question is what defines the number of rows in '[_1] newest unowned
tickets'? Where does the [_1] gets its value from? And, I am a bit new
to perl, but what does [_1] stand for?
Thanks for the help
Firas
-------------- next part --------------
An HTML attachment was scrubbed...
URL: http://lists.bestpractical.com/pipermail/rt-devel/attachments/20070405/20892696/attachment.htm
More information about the Rt-devel
mailing list