AW: [Rt-devel] Number of rows in RT3.6.3
Ham MI-ID, Torsten Brumm
torsten.brumm at Kuehne-Nagel.com
Thu Apr 5 20:24:30 EDT 2007
Hi firas,
This is a value you can set per user under rt at a gance prefs or if I remember correct under configuration-global or similar.
Torsten
-----Original Message-----
From: rt-devel-bounces at lists.bestpractical.com <rt-devel-bounces at lists.bestpractical.com>
To: rt-devel at lists.bestpractical.com <rt-devel at lists.bestpractical.com>
Sent: Thu Apr 05 19:56:10 2007
Subject: [Rt-devel] Number of rows in RT3.6.3
Hi,
I would like to take some of your time to inquire about the following matter: I am using RT 3.6.3 and I would like to know what sets the number of rows to be displayed in the tickets to be 10. In RT.3.2.1, it was variable that was located in RT_Config.pm. But, when I look at “initialdata” in /etc, I see that there is a predefined search as follows:
@Attributes = (
{ Name => 'Search - My Tickets',
Description => '[_1] highest priority tickets I own', # loc
Content =>
{ Format => "'<a href=\"__WebPath__/Ticket/Display.html?id=__id__\">__id__</a>/TITLE:#', '<a href=\"__WebPath__/Ticket/Display.html?id=__id__\">__Subject__</a>/TITLE:Subject', Priority, QueueName, ExtendedStatus",
Query => " Owner = '__CurrentUser__' AND ( Status = 'new' OR Status = 'open')",
OrderBy => 'Priority',
Order => 'DESC' },
},
{ Name => 'Search - Unowned Tickets',
Description => '[_1] newest unowned tickets', # loc
Content =>
# 'Take' #loc
{ Format => "'<a href=\"__WebPath__/Ticket/Display.html?id=__id__\">__id__</a>/TITLE:#', '<a href=\"__WebPath__/Ticket/Display.html?id=__id__\">__Subject__</a>/TITLE:Subject', QueueName, ExtendedStatus, CreatedRelative, '<A HREF=\"__WebPath__/Ticket/Display.html?Action=Take&id=__id__\">__loc(Take)__</a>/TITLE: ' ",
Query => " Owner = 'Nobody' AND ( Status = 'new' OR Status = 'open')",
OrderBy => 'Created',
Order => 'DESC' },
My question is what defines the number of rows in ‘[_1] newest unowned tickets’? Where does the [_1] gets its value from? And, I am a bit new to perl, but what does [_1] stand for?
Thanks for the help
Firas
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