[Rt-devel] Search on custom fields

[Kevin Squire]

On Thu, 07 Jun 2007 10:32:09 +0200
Jonathan Scher <js at oxado.com> wrote:

> Hello,
> 
> It is easy to get a list of ticket for a given requestor. Is it possible 
> to search tickets based on a given custom field?
> I've searched in the FAQ, but I have only found this page that allow us 
> to display custom fields in result's searches...
> 
> Regards,
> Jonathan Scher
> _______________________________________________
> List info: http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-devel
> 

You must first set the Queue in your search.  Then you will be given the options to search on the custom fields related to that Queue.

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