[Rt-devel] http not starting, error...

[Brandi L]

Hello all!

Please forgive my ignorance here - I'm an RT and Linux noob.

I made some changes to the RT code and attempted to restart httpd so I could
see the changes. When I tried to restart it failed, the httpd logs show the
following error:


[Mon May 21 08:48:56 2007] [error] Couldn't load RT config file %s as user
root / group root.
The file is owned by user %s and group %s.
This usually means that the user/group your webserver is running as cannot
read the file.
Be careful not to make the permissions on this file too liberal, because it
contains database
passwords.  You may need to put the webserver user in the appropriate group
(%s) or change
permissions be able to run succesfully '/etc/rt3/RT_Config.pm'
Can't locate /etc/rt3/RT_Config.pm in @INC (@INC contains:
/usr/local/lib/rt3/lib
/usr/lib/perl5/vendor_perl/5.8.8/i386-linux-thread-multi
/usr/lib/perl5/vendor_perl/5.8.8
/usr/lib/perl5/site_perl/5.8.8/i386-linux-thread-multi
/usr/lib/perl5/site_perl/5.8.7/i386-linux-thread-multi
/usr/lib/perl5/site_perl/5.8.6/i386-linux-thread-multi
/usr/lib/perl5/site_perl/5.8.5/i386-linux-thread-multi
/usr/lib/perl5/site_perl/5.8.8 /usr/lib/perl5/site_perl/5.8.7
/usr/lib/perl5/site_perl/5.8.6 /usr/lib/perl5/site_perl/5.8.5
/usr/lib/perl5/site_perl
/usr/lib/perl5/vendor_perl/5.8.7/i386-linux-thread-multi
/usr/lib/perl5/vendor_perl/5.8.6/i386-linux-thread-multi
/usr/lib/perl5/vendor_perl/5.8.5/i386-linux-thread-multi
/usr/lib/perl5/vendor_perl/5.8.7 /usr/lib/perl5/vendor_perl/5.8.6
/usr/lib/perl5/vendor_perl/5.8.5 /usr/lib/perl5/vendor_perl
/usr/lib/perl5/5.8.8/i386-linux-thread-multi /usr/lib/perl5/5.8.8 .
/etc/httpd) at /usr/lib/perl5/vendor_perl/5.8.8/RT.pm line 151.
BEGIN failed--compilation aborted at /usr/sbin/webmux.pl line 76.
Compilation failed in require at (eval 2) line 1.\n
[Mon May 21 08:48:56 2007] [error] Can't load Perl file: /usr/sbin/webmux.pl
for server URHU19986.facstaff.ddns.marist.edu:0, exiting...
[Mon May 21 09:41:15 2007] [error] Couldn't load RT config file %s as user
root / group root.
The file is owned by user %s and group %s.\nThis usually means that the
user/group your webserver is running as cannot read the file.
Be careful not to make the permissions on this file too liberal, because it
contains database\npasswords.  You may need to put the webserver user in the
appropriate group (%s) or change\npermissions be able to run succesfully
'/etc/rt3/RT_Config.pm'
Can't locate /etc/rt3/RT_Config.pm in @INC (@INC contains:
/usr/local/lib/rt3/lib
/usr/lib/perl5/vendor_perl/5.8.8/i386-linux-thread-multi
/usr/lib/perl5/vendor_perl/5.8.8
/usr/lib/perl5/site_perl/5.8.8/i386-linux-thread-multi
/usr/lib/perl5/site_perl/5.8.7/i386-linux-thread-multi
/usr/lib/perl5/site_perl/5.8.6/i386-linux-thread-multi
/usr/lib/perl5/site_perl/5.8.5/i386-linux-thread-multi
/usr/lib/perl5/site_perl/5.8.8 /usr/lib/perl5/site_perl/5.8.7
/usr/lib/perl5/site_perl/5.8.6 /usr/lib/perl5/site_perl/5.8.5
/usr/lib/perl5/site_perl
/usr/lib/perl5/vendor_perl/5.8.7/i386-linux-thread-multi
/usr/lib/perl5/vendor_perl/5.8.6/i386-linux-thread-multi
/usr/lib/perl5/vendor_perl/5.8.5/i386-linux-thread-multi
/usr/lib/perl5/vendor_perl/5.8.7 /usr/lib/perl5/vendor_perl/5.8.6
/usr/lib/perl5/vendor_perl/5.8.5 /usr/lib/perl5/vendor_perl
/usr/lib/perl5/5.8.8/i386-linux-thread-multi /usr/lib/perl5/5.8.8 .
/etc/httpd) at /usr/lib/perl5/vendor_perl/5.8.8/RT.pm line 151.
BEGIN failed--compilation aborted at /usr/sbin/webmux.pl line 76.
Compilation failed in require at (eval 2) line 1.


It looks like something with one of the config files but they both look okay
to me. Any suggestions? Help is greatly appreciated.

Thanks!

-Brandi L
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