[Rt-devel] RT shredder, data retention
joby at u.washington.edu
Wed Sep 26 12:41:31 EDT 2007
Shredder is what you want. If it is running slow it is likely that
you need to add some indexes to your tables. The recommended indexes
Not only do these indexes help Shredder but they will likely improve
your RT performance.
On 9/26/07, Alex Meyer <apmeyer at doit.wisc.edu> wrote:
> I think I asked this question about a year ago. What is the status of
> implementing something that allows you to delete tickets from the database?
> I know that RT functions on the premise that you can easily go back and look
> up old tickets but what about those concerned with data retention times? We
> only want to retain data for 6 months to a year, not for the life of the
> database. Has anyone developed anything that allows for removal of tickets
> from the database? I know there is RT-shredder but it is far too slow. We
> could run it continuously and not get anywhere close to keeping up with day
> to day tickets never-mind the backlog we have now.
> List info:
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