[Rt-devel] Question concerning upgrade from 3.6.3 to 3.8

Jesse Vincent jesse at bestpractical.com
Tue Jul 15 13:33:34 EDT 2008


On Jul 15, 2008, at 1:14 PM, bertbat wrote:

>
> Hello,
>
> we upgraded to 3.8. today. Worked well, and I have to say: Great  
> work on
> 3.8., really!
>
> A few things seem to be missing from our installation, however.  
> While I see
> the new "Dashboards"-search in "Rt at a glance", there is no search
> selectable for Bookmarks.

It should be another portlet like "My Bookmarks" or "Bookmarked  
Tickets" in the user's "RT At a glance" preferences"

> Also, I can't find the graphical relationship
> chart.

On any ticket's display page, there should be a "Graph" link in the  
upper-right corner of the links box. If it's not there, you may not  
have graphviz installed.


> And should there be anything about pgp in the preferences?
>

Only if RT could find gpg when starting up.

> Basically, what I did is I checked all dependencies, make-installed  
> a fresh
> installation to /opt/rt3 (3.6.3 had been running in /home/rt3) and ran
> rt-setup-database --dba xxxxx --prompt-for-dba-password --action  
> upgrade.
>
> Any thoughts where I might have gone wrong? Again: Everything else  
> works
> like a charm, and (again): It looks great and we look forward to  
> working
> with it.
>
> Thanks for any input!
> Bert
> --
> BerlinOnline (https://www.berlinonline.de/rt3/)
> -- 
> View this message in context: http://www.nabble.com/Question-concerning-upgrade-from-3.6.3-to-3.8-tp18470464p18470464.html
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>
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