[Rt-devel] Question concerning upgrade from 3.6.3 to 3.8
Jesse Vincent
jesse at bestpractical.com
Tue Jul 15 13:33:34 EDT 2008
On Jul 15, 2008, at 1:14 PM, bertbat wrote:
>
> Hello,
>
> we upgraded to 3.8. today. Worked well, and I have to say: Great
> work on
> 3.8., really!
>
> A few things seem to be missing from our installation, however.
> While I see
> the new "Dashboards"-search in "Rt at a glance", there is no search
> selectable for Bookmarks.
It should be another portlet like "My Bookmarks" or "Bookmarked
Tickets" in the user's "RT At a glance" preferences"
> Also, I can't find the graphical relationship
> chart.
On any ticket's display page, there should be a "Graph" link in the
upper-right corner of the links box. If it's not there, you may not
have graphviz installed.
> And should there be anything about pgp in the preferences?
>
Only if RT could find gpg when starting up.
> Basically, what I did is I checked all dependencies, make-installed
> a fresh
> installation to /opt/rt3 (3.6.3 had been running in /home/rt3) and ran
> rt-setup-database --dba xxxxx --prompt-for-dba-password --action
> upgrade.
>
> Any thoughts where I might have gone wrong? Again: Everything else
> works
> like a charm, and (again): It looks great and we look forward to
> working
> with it.
>
> Thanks for any input!
> Bert
> --
> BerlinOnline (https://www.berlinonline.de/rt3/)
> --
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>
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