[Rt-devel] Question concerning upgrade from 3.6.3 to 3.8

[Ruslan Zakirov]

On Tue, Jul 15, 2008 at 9:33 PM, Jesse Vincent <jesse at bestpractical.com> wrote:
>
> On Jul 15, 2008, at 1:14 PM, bertbat wrote:
>
>>
>> Hello,
>>
>> we upgraded to 3.8. today. Worked well, and I have to say: Great
>> work on
>> 3.8., really!
>>
>> A few things seem to be missing from our installation, however.
>> While I see
>> the new "Dashboards"-search in "Rt at a glance", there is no search
>> selectable for Bookmarks.
>
> It should be another portlet like "My Bookmarks" or "Bookmarked
> Tickets" in the user's "RT At a glance" preferences"

--action upgrade you've run have to add this portlet to default system
settings. So all people who are using defaults must see it on RT at
Glance

>
>> Also, I can't find the graphical relationship
>> chart.
>
> On any ticket's display page, there should be a "Graph" link in the
> upper-right corner of the links box. If it's not there, you may not
> have graphviz installed.
use one of ./configure options to make sure all dependencies are
there, this as well applies to gpg support.

>
>
>> And should there be anything about pgp in the preferences?
>
> Only if RT could find gpg when starting up.
GPG integration is pretty well documented in `perldoc
lib/RT/Crypt/GnuPG.pm` which is referenced from RT_Config.pm

As well as jesse said it can be disabled during server start, try to
log everything.


>> Basically, what I did is I checked all dependencies, make-installed
>> a fresh
>> installation to /opt/rt3 (3.6.3 had been running in /home/rt3) and ran
>> rt-setup-database --dba xxxxx --prompt-for-dba-password --action
>> upgrade.
>>
>> Any thoughts where I might have gone wrong? Again: Everything else
>> works
>> like a charm, and (again): It looks great and we look forward to
>> working
>> with it.
>>
>> Thanks for any input!
>> Bert
>> --
>> BerlinOnline (https://www.berlinonline.de/rt3/)
>> --
>> View this message in context: http://www.nabble.com/Question-concerning-upgrade-from-3.6.3-to-3.8-tp18470464p18470464.html
>> Sent from the Request Tracker - Dev mailing list archive at
>> Nabble.com.
>>
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>
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-- 
Best regards, Ruslan.