[Rt-devel] Another bug report for RT 3.8

Ruslan Zakirov ruz at bestpractical.com
Mon Jul 28 09:26:56 EDT 2008


I think it's documented in upgrade doc that the new method is
SubjectTag, not just Tag. ok... took a look and it's not documented.

Doc is docs/queue_subject_tag.pod which is referenced from UPGRADING.
At the bottom upgrading instructions for users of the extension. Add
step 4) convert templates to use new method ->SubjectTag instead of
->Tag.



On Mon, Jul 28, 2008 at 2:48 PM, Richard Hartmann
<richih.mailinglist at gmail.com> wrote:
> On Sun, Jul 27, 2008 at 01:46, Jesse Vincent <jesse at bestpractical.com> wrote:
>
>> Can you paste the snippet that went awry? I have an idea of something that
>> may make you happy and be a fairly reasonable middle ground, but I need to
>> know more about exactly how you got it to fail so badly.
>
> The minimal snippet, as in my initial mail, is
>
>  $Ticket->QueueObj->Tag
>
> which makes RT complain with
>
> [Mon Jul 14 21:03:01 2008] [error]: Template parsing error:
> RT::Queue::Tag Unimplemented in Text::Template::GEN0. (template line
> 10)
>
> Stack:
>  [/usr/local/share/perl/5.8.8/DBIx/SearchBuilder/Record.pm:495]
>  [template:10]
>  [/usr/local/rt3/bin/../lib/RT/Template_Overlay.pm:432]
>  [/usr/local/rt3/bin/../lib/RT/Template_Overlay.pm:336]
>  [/usr/local/rt3/bin/../lib/RT/Template_Overlay.pm:312]
>  [/usr/local/rt3/bin/../lib/RT/Action/SendEmail.pm:158]
>  [/usr/local/rt3/bin/../lib/RT/Action/Autoreply.pm:66]
>  [/usr/local/rt3/bin/../lib/RT/ScripAction_Overlay.pm:230]
>  [/usr/local/rt3/bin/../lib/RT/Scrip_Overlay.pm:435]
>  [/usr/local/rt3/bin/../lib/RT/Scrips_Overlay.pm:240]
>  [/usr/local/rt3/bin/../lib/RT/Transaction_Overlay.pm:169]
>  [/usr/local/rt3/bin/../lib/RT/Record.pm:1419]
>  [/usr/local/rt3/bin/../lib/RT/Ticket_Overlay.pm:648]
>  [/usr/local/rt3/bin/../lib/RT/Interface/Email.pm:1352]
>  [/usr/local/rt3/share/html/REST/1.0/NoAuth/mail-gateway:61]
> (/usr/local/rt3/bin/../lib/RT/Template_Overlay.pm:427)
>
> Said variable was in line 10 of the template.
>
>
> If there is any more info you need, please poke me :)
>
> Richard
> _______________________________________________
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>



-- 
Best regards, Ruslan.


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