[Rt-devel] Another bug report for RT 3.8

[Ruslan Zakirov]

Check out new version of the doc:

http://svn.bestpractical.com/cgi-bin/index.cgi/bps/view/rt/3.8/trunk/docs/queue_subject_tag.pod

On Mon, Jul 28, 2008 at 7:13 PM, Richard Hartmann
<richih.mailinglist at gmail.com> wrote:
> On Mon, Jul 28, 2008 at 15:26, Ruslan Zakirov <ruz at bestpractical.com> wrote:
>
>> Doc is docs/queue_subject_tag.pod which is referenced from UPGRADING.
>> At the bottom upgrading instructions for users of the extension. Add
>> step 4) convert templates to use new method ->SubjectTag instead of
>> ->Tag.
>
> Not quite:
>
> =head2 For everyone who is upgrading
>
> [...]
>
>  "There is no need to reply to this message right now.  Your ticket has been
>  assigned an ID of [{$rtname} #{$Ticket->id()}]."
>
> Change this line to read:
>
>  "There is no need to reply to this message right now.  Your ticket has been
>  assigned an ID of [{ $Ticket->QueueObj->SubjectTag || $rtname }
> #{$Ticket->id()}]."
>
>
> The docs for users of RT-Extension-BrandedQueues does not mention that
> particular variable, either. Nor does etc/upgrade/3.8-branded-queues-extension
> seem to refer to it.
>
> It might well be that I misunderstood something, though. If that is the case,
> please tell me :)
>
>
> Thanks for looking into this,
> RIchard
>



-- 
Best regards, Ruslan.