[Rt-devel] (no subject)

[Andy Werner]

I've set up a template that is supposed to show a queue name using the {$Ticket->QueueObj->Name} variable, but when the template gets emailed, the queue name is blank.

Here is the template:

Subject: {$Ticket->id} is in the {$Ticket->QueueObj->Name} queue.

<URL: {$RT::WebURL}Ticket/Display.html?id={$Ticket->id}>

The ticket {$Ticket->id} is in the {$Ticket->QueueObj->Name} queue.  Please move this ticket to its appropriate product queue.

Thanks,

RT Admin

Any suggestions?


Andy Werner

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