[Rt-devel] Any interest in the ability in RT to enforce CF value uniqueness?

Emmanuel Lacour elacour at easter-eggs.com
Mon Oct 20 08:53:33 EDT 2008

On Mon, Oct 20, 2008 at 08:48:36AM -0400, Jesse Vincent wrote:
> > The mandatory stuff is only a little more trouble in terms of fallout  
> > because to avoid confusion, it means removing the Validation calls  
> > currently in RT and removes the regexp-based mandatory approach  
> > completely which may bother some people but not that many I would think. 
> > Pretty easy to move to using a real mandatory field for those who do. The 
> > other thing is that email ticket submission to queues with mandatory 
> > fields will fail without CommandByMail and the ability to specify CFs by 
> > email. 
> Right. And that's _not_ an acceptable change in the middle of a stable
> series. If it's optional, that potentially becomes more reasonable.

+1, there should be something like:

 - email mandatory
 - web mandatory

IMHO thought ;)

many installations I know needs only the web part.

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