[Rt-devel] Why can't you use RTFM when creating a ticket?

[Jesse Vincent]

On Sep 1, 2008, at 10:53 AM, Ruslan Zakirov wrote:

> RTFM 2.4.0 with RT 3.8.1 should allow you to use RTFM on ticket  
> create.

I guess that's what I get for being a manager and out of touch with  
the world ;)

>
>
> On Mon, Sep 1, 2008 at 9:33 PM, Jesse Vincent  
> <jesse at bestpractical.com> wrote:
>> Sure. That seems like a reasonable feature. Patches welcome.
>>
>> -j
>>
>> Sent from my iPhone
>>
>> On Sep 1, 2008, at 10:17 AM, "Richard Hartmann" <richih.mailinglist at gmail.com
>>> wrote:
>>
>>> Hi all,
>>>
>>> we are using RTFM quite heavily (yay for the 3.8.1 release!) and  
>>> were
>>> wondering if there is a technical reason why we can't use RTFM
>>> templates
>>> when creating tickets. If not, I will gladly move that over to the
>>> tracker & create a wishlist item.
>>>
>>>
>>> RIchard
>>> _______________________________________________
>>> List info: http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-devel
>>>
>> _______________________________________________
>> List info: http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-devel
>>
>
>
>
> -- 
> Best regards, Ruslan.
>