[Rt-devel] Altering a new ticket's subject

[Dan Thomson]

I'm basically trying to tag ticket subjects (on creation) with pieces
of information related to the ticket requester.

So if a ticket comes in from person X (identified by their email
address), I can tag the subject
line with a few tidbits of information about them.

2009/3/23 Jesse Vincent <jesse at bestpractical.com>:
>
>
>
>
> On Mon 23.Mar'09 at 12:05:46 -0400, Dan Thomson wrote:
>> It turns out that doesn't solve my problem.
>>
>> Since I'm changing the subject line, I need a modified subject value,
>> but the subject is parsed out of the message before it ever hits the
>> plugins.
>
> What are you actually trying to do?
>



-- 
Dan Thomson