[Rt-devel] Attachments with RT::Action::CreateTickets?

[Jesse Vincent]

On Tue 24.Mar'09 at 23:14:26 -0400, Jerrad Pierce wrote:
> On Tue, Mar 24, 2009 at 23:09, Jesse Vincent <jesse at bestpractical.com> wrote:
> > What are you actually trying to do?
> 
> Set new requestor details on ticket creation:
> http://www.gossamer-threads.com/lists/rt/users/84208

Hmm. Yeah. That feels like one where it might be easier to lean on an
external database or to do it in a post-create scrip pulling from the
body of the message...or a custom field you set inside the CreateTickets
template or to overhaul CreateTickets.

> 
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