[Rt-devel] RT 4.0.0rc1 available

[Odhiambo Washington]

On Thu, Dec 30, 2010 at 3:02 AM, Jesse Vincent <jesse at bestpractical.com>wrote:

>
>
>
> > PS: Is there a reason why
> > CannedReplies<http://requesttracker.wikia.com/wiki/CannedReplies>feature
> > is not yet integral part of RT? I'd have thought it better to have,
> > even if not used. I request that it goes into 4.0.0:)
>
> RT 4.0 includes RTFM, which provides stock answers functionality.
>

Sorry, but I think CannedReplies looked easier to handle out-of-the-box than
RTFM. Perhaps this is because I've not quite used RTFM.
Is there a nice howto somewhere which can make a newbie understand how to
use RTFM, now that it's paart of the core RT?


-- 
Best regards,
Odhiambo WASHINGTON,
Nairobi,KE
+254733744121/+254722743223
_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
Damn!!
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