[Rt-devel] Advice sought on RT plugin development.

Ruslan Zakirov ruz at bestpractical.com
Tue Nov 30 13:29:26 EST 2010


I don't know what you mean by dynamic, but I see it this way. Your
extension puts a portlet into default "RT at Glance", you also mention
this portlet in docs. That's it.

On Tue, Nov 30, 2010 at 7:40 AM, Todd Chapman <todd at chaka.net> wrote:
> Fellow RT Devs,
> I'm working on an RT plugin and running into some implementation challenges.
> 1. I'd like to dynamically add some components to the "RT at a glance"
> preferences pane, but don't see any callbacks to do so.
> 2. Even if I could do 1. above, or just manually edit the RT_SiteConfig.pm
> file, my components don't really exist. I would like to generate their
> output dynamically from a dhandler, but /Elements/MyRT uses $m->comp, which
> doesn't activate dhandlers.
> Can anyone think of solutions to these problems? Clearly I could submit a
> patch to add support in core RT for this but thought someone might suggest
> another solution.
> Thanks!
> -Todd
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Best regards, Ruslan.

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