[Rt-devel] RT Reminders and scrips

Emmanuel Lacour elacour at easter-eggs.com
Fri Apr 15 08:08:57 EDT 2011

On Fri, Apr 08, 2011 at 09:23:29AM +0200, Loos, Christian wrote:
> Hi Emmanuel,

Hi Christian,

> I just saw your commit:
> https://github.com/bestpractical/rt/commit/c08584064c56e5c430a777e4efe5eeb3ad40b03e
> I also came up to this point as I worked on the reminders.
> My idea was that all predefined script conditions (in the condition select box) 
> should only trigger on tickets of type 'ticket'.
> If you want to create a scrip for reminders, you have to use the
> 'User defined' condition.
> What do you think about that?

why not ;)

but I think we should also try to minimize the transactions created on
the reminder ticket, and store transaction on behalf of the true ticket
(like the AddReminder transaction).

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