[Rt-devel] Wide character in subroutine entry at (RT2toRT3 error)

Kevin Falcone falcone at bestpractical.com
Mon Mar 14 10:14:24 EDT 2011

On Sat, Mar 12, 2011 at 06:17:00PM +0100, bartosz.cieplik at comarch.pl wrote:
> Hello, i have some problems with re-importing data to RT3, data which has
> been dumped from RT2.
> At first time dump from RT2 and import to RT3 end with success, however
> during second dump-import(the same environment, OS etc.) i encountered this
> problem: 
> [Sat Mar 12 16:25:32 2011] [crit]: Wide character in subroutine entry at
> /usr/lib/perl/5.10/Encode.pm line 174.
> (/usr/share/request-tracker3.8/lib/RT.pm:389)
> Wide character in subroutine entry at /usr/lib/perl/5.10/Encode.pm line
> 174.

Since you're using vendor packages, it is hard for anyone using the
standard distribution to know what is at line 389 in RT.pm and it
would help if you provided it.

You also likely want to look into LogStackTraces so you can have more


> To be more specific:
> - i was dumping(at the second time of course) from RT2 using 'since'
> option.
> - attachments and tickets includes polish letters, encoding is iso-8859-2;
> - at the first time whole procedure(dumping whole database without 'since'
> option, import to RT3) end with success, even polish signs was dumped and
> exported properly.
> I've tried use LANG=C option during dump and export, without success.
> Please help.
> Thanks in advance!
> _______________________________________________
> List info: http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-devel
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