[Rt-devel] http request in user-defined action

Arthur Wiebe arthur at nerdsonsite.com
Fri Sep 9 15:44:52 EDT 2011

Nevermind, I got it working by using this code instead for the cleanup code:

my $url = 'http://url/api';
use LWP::Simple;
my $content = get $url;

return 1;

Thanks! Maybe this will help someone else one day.

On Fri, Sep 9, 2011 at 3:35 PM, Arthur Wiebe <arthur at nerdsonsite.com> wrote:
> Hi everyone, I'm new to RT but have set it up and we are currently using it.
> I want to have new tickets send out an iPhone Push Notification. I've
> already written an HTTP API to use for it, and I created a custom
> Scrip in RT to send the request to the API.
> Here is my code:
> -------------------
> Custom action preparation code:
> return 1;
> Custom action cleanup code:
> $request = HTTP::Request->new(GET => 'http://url/to/api');
> $ua = LWP::UserAgent->new;
> $response = $ua->request($request);
> return 1;
> ------------------
> Unfortunately that URL GET request never get's called. I know the
> action is running because if I add code to change the ticket priority
> it works.
> Is there something I need to do to be able to use the HTTP::Request object?
> Thanks for any tips you can help me with!

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