[rt-devel] Getting Custom Fields for a User

[Lee Wilson]

Sorry ignore this reply, got stuck in outbox.

On 27/04/2012 19:38, Lee Wilson wrote:
> On 16/04/2012 15:25, Ruslan Zakirov wrote:
>>
>> If you have user object then you can just call my $cfs =
>> $user->CustomFIelds;.
>> You can take a look at CustomFIelds method in lib/RT/Record.pm.
>>
>> Even if you don't have user object then create one:
>>
>> my $cfs = RT::User->new( RT->SystemUser )->CustomFields;
>>
>> Use $session{CurrentUser} instead of SystemUser if it's web interface and
>> you want to respect ACLs.
>
>
> Hi Ruslan,
>
> Thanks for that. Looking at the perldoc for User.pm doesn't give any
> mention of that but I guess it's inherited from Record.pm
>
> Think I've sussed out the problem, I was trying to run this as a none
> privileged user but it didn't have access to SeeCustomFields based on
> the code in CustomFields->Next:
>
> return $self->Next unless $CF->CurrentUserHasRight('SeeCustomField');
>
> I tried granting the SeeCustomField and ModifyCustomField rights on the
> specific customer queue but that still didn't make the fields appear.
>
> In the end I granted those two rights onto the global unprivileged group
> which has made the fields appear but it seems a bit too open to me.
>
> Eventually I think applying those rights to the specific custom field
> has given what I needed.
>
> Would this generally be the right way to do it?
>
> Thanks again
>
> Lee
> --------
> List info: http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-devel