[rt-devel] using REST to create ticket//Error # Could not create ticket. Can't use an undefined value as an ARRAY reference

[Ruslan Zakirov]

Hi,

The easiest way to learn what to send to REST interface is to use `rt`
command line utility and see what it sends.

On Fri, Jan 20, 2012 at 01:39, Lin, Kun <LINA at cua.edu> wrote:
> When I try to post data to RT using REST to create a new ticket, I receive
> these error message:
>
>
>
> Can't use an undefined value as an ARRAY reference at
> /usr/share/request-tracker3.8/html/REST/1.0/dhandler line 189. Stack:
> [/usr/share/request-tracker3.8/html/REST/1.0/dhandler:189]
> [/usr/share/request-tracker3.8/html/REST/1.0/autohandler:54]
> [/usr/share/request-tracker3.8/lib/RT/Interface/Web.pm:353]
> [/usr/share/request-tracker3.8/lib/RT/Interface/Web.pm:226]
> [/usr/share/request-tracker3.8/html/autohandler:53] 1
>
>
>
>
>
>
>
> Here is my code in PHP
>
>
>
>
>
> $arrfield = array("id"=>"ticket/new", "Requestor"=>”***", "Subject"=>"Test",
> "Status"=>"new",
> "Priority"=>"0","InitialPriority"=>"0","Starts"=>"2012-01-19
> 15:51:30","Text"=>"This is a test","Queue"=>"360_Link");
>
>
>
>
>
> $url = 'http://cutest.wrlc.org/rt/REST/1.0/ticket/new';
>
> $fields = array(                  'user'=>'***',
>
>                                                 'pass'=>'***’,
>
>
> 'content'=>json_encode($arrfield)
>
>                 );
>
>
>
> $ch = curl_init();
>
> curl_setopt($ch,CURLOPT_URL,$url);
>
> curl_setopt($ch, CURLOPT_POST, true);
>
> curl_setopt($ch,CURLOPT_POSTFIELDS,$fields);
>
> $result = curl_exec($ch);
>
> echo $result;
>
> curl_close($ch);
>
>
>
>
>
> Thanks
>
> Kun
>
>
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>



-- 
Best regards, Ruslan.