[rt-devel] Customizing Business::Hours

Alberto Scotto scotto.alberto.86 at gmail.com
Mon Jul 2 18:21:10 EDT 2012

Hi all,

I'm not sure this is the right place for discussions about perl modules not
part of RT's codebase, but since Business::Hours is strictly related to
SLA, and SLA is strictly related to RT.... Here I am.

Long story short, I added a few subs to Hours.pm in order to have the
possibility to set the next business day as the due date. The main sub is *

One concern I have is about the timezone. Simply I didn't mind about it,
for, as far as I can see, Business::Hours' author didn't mind as well. Is
it alright?

Please, test it if you like, and give me some feedback.

If interested, I can show you how to integrate my custom Hours.pm with


*Alberto Scotto*

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