[rt-devel] rt: Malformed RT response

Raed El-Hames Raed.El-Hames at daisygroupplc.com
Wed Aug 14 21:33:09 EDT 2013


Hi
RT  version 4.0.13
I am having problems creating ticket from REST interface

[root at myrt RestClient]# RTDEBUG=3 ./rt create -t ticket set id='ticket/new' Queue='Testing' subject='new ticket'
POST http://myrturl/REST/1.0/show
Content-Length: 264
Content-Type: multipart/form-data; boundary=xYzZY

--xYzZY
Content-Disposition: form-data; name="format"

l
--xYzZY
Content-Disposition: form-data; name="id"

ticket/new
--xYzZY
Content-Disposition: form-data; name="user"

root
--xYzZY
Content-Disposition: form-data; name="pass"
mypass
--xYzZY--
HTTP/1.1 200 OK
Connection: close
Date: Thu, 15 Aug 2013 01:29:04 GMT
Server: Apache/2.2.15 (CentOS)
Content-Type: text/plain; charset=utf-8
Client-Date: Thu, 15 Aug 2013 01:29:04 GMT
Client-Peer: 194.143.161.11:80
Client-Response-Num: 1
Client-Transfer-Encoding: chunked
Set-Cookie: RT_SID_myrt.80=0e3b9b4e581aa0237b098fefdb98e37f; path=/; HttpOnly
X-Frame-Options: DENY

RT/4.0.13 200 Ok

# Required: id, Queue

id: ticket/new
Queue: General
Requestor: root
Subject:
Cc:
AdminCc:
Owner:
Status: new
Priority: 100
InitialPriority: 100
FinalPriority: 60
TimeEstimated: 0
Starts: 2013-08-15 01:29:04
Due: 2013-08-15 01:29:04
Text:

rt: Malformed RT response from http://myrt.

Can anyone give any pointers ,rather urgent , The only plugins I added :
(RT::Extension::TicketLocking RT::Extension::MergeUsers RTx::Calendar RT::Extension::SLA)

Roy


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