[rt-devel] RT 4.2.7: application/octet-stream

[Brian McNally]

Hi Alex,

1. We get the same behavior on correspondence and comments, via the web 
or email. I've tested using Chrome 35, Iceweasel 31, Icedove 24.5, and 
mutt on Linux; Chrome and Apple Mail on OSX.

2. I get the same behavior on ticket creation. The actual ticket gets 
created but with content that isn't rendered. So, I get a ticket number 
and can view the ticket metadata but not the contents if the contents 
contain whatever offending character(s) it's failing on. I don't 
currently use the quick ticket creation widget but could if you want me 
to test that. All of my tickets are created via "New ticket in -> Queue" 
or via email.

--
Brian McNally

> I can't replicate this with Postgres 9.3.5 and DBD::Pg 3.4.1.  You'll
> need to provide more details about:
>   1. What browser you're using, and how you're pasting -- this smells
> like a failure in what the browser is submitting.  Chrome, and both the
> X paste buffer and the Gnome paste buffer work fine for me.
>   2. You say "in to a comment on any ticket".  Does it only fail with
> comments, and not correspondence?  Does it fail on ticket creation?
> What about quick ticket creation, from the form on the RT homepage?
>
>   - Alex
>