[rt-devel] RT 4.4.0rc1 released

Shawn Moore shawn at bestpractical.com
Mon Nov 9 16:39:37 EST 2015

Hi Emmanuel,

On 2015年11月4日 at 4:51:46, Emmanuel Lacour (elacour at easter-eggs.com) wrote:
> Le 03/11/2015 21:35, Shawn Moore a écrit :

> Forgot to say thank you to all BPS folks for this upcomming new release
> and the work needed to produce it :)

You’re welcome!

Thank you for testing 4.4 and providing feedback! :)

> > * External authentication and LDAP integration are now shipped as core RT
> > features.
> >
> it's difficult to find doc on this, seems the only way is to look at pod
> in lib/RT/, nothing in doc directory and nothing in RT_Config.pm except
> an obsolet example in @Plugins sections.
> authentication.pod only talk about http auth.
> I understand that external auth configuration is a bit complex to add to
> RT_Config.pm, but it would be nice for new users to have a pointer in
> this file to the doc, no?

Agreed. I’ve made several tickets for these:

https://issues.bestpractical.com/Ticket/Display.html?id=31462 Better, standalone externalauth documentation
https://issues.bestpractical.com/Ticket/Display.html?id=31463 Replace ExternalAuth example for @Plugins in RT_Config
https://issues.bestpractical.com/Ticket/Display.html?id=31464 Add ExternalAuth settings to RT_Config doc

Sorry we overlooked especially the last one there.

> > * You can now break up your RT_SiteConfig.pm file into logically-related
> > chunks under the RT_SiteConfig.d/ directory.
> >
> very helpfull to manage prod / staging variables when you manage
> eerything in git, thanks!


> > * The query builder display format panel has seen several improvements;
> > most importantly adjusting the display columns no longer reloads the
> > entire page.
> >
> next step would be to do the same for search criterias ...

Agreed. I have more ambitious plans for the query builder, so we’ll see…

> > * We've added a popout ticket timer for helping you track time inside RT.
> > The timer is associated with a ticket and will add the time to to it for
> > you.
> >
> very nice idea, helpfull here.


> Thought the popup is a window with all
> navigator window decorations, isn't it possible to have something lighter?

*nod* There’s ways to hide some of the chrome in some of the browsers, so I’m on board with doing that. What browser are you using, and what specifically would you like to hide?


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