[rt-devel] RT 4.4.0rc1 released

Guadagnino Cristiano guadagnino.cristiano at creval.it
Mon Nov 23 03:51:46 EST 2015


Shawn,
today I logged in again to our test RT system (the one I upgraded to 4.4RC1) and in my "RT at a glance" page I got this error: "invalid portlet QueueList" (not sure these were the exact words).

So I had to edit the page again and re-add the QuickSearch portlet.

I guess there's something wrong on my side. Maybe I forgot to clear the mason cache or something like that.

Cris



On 23/11/2015 09:40, Guadagnino Cristiano wrote:
Hi Shawn, and thank you for your support.

I did run the make upgrade-database.

Here is the rundown of the upgrade steps:


        Upgrade from 4.2.12 to 4.4.0rc1         2015-11-04 11:17:07     32 seconds      4.4.0rc1

        Upgrade from 4.2.12 to 4.3.0    2015-11-04 11:17:08     1 second        4.4.0rc1

        Insert from /root/rt-4.4.0rc1/etc/upgrade/4.3.0/content         2015-11-04 11:17:09     0 seconds       4.4.0rc1

        Upgrade from 4.3.0 to 4.3.1     2015-11-04 11:17:10     0 seconds       4.4.0rc1

        Schema updates from /root/rt-4.4.0rc1/etc/upgrade/4.3.1         2015-11-04 11:17:10     0 seconds       4.4.0rc1

        Insert from /root/rt-4.4.0rc1/etc/upgrade/4.3.1/content         2015-11-04 11:17:10     0 seconds       4.4.0rc1

        Upgrade from 4.3.1 to 4.3.2     2015-11-04 11:17:10     0 seconds       4.4.0rc1

        Insert from /root/rt-4.4.0rc1/etc/upgrade/4.3.2/content         2015-11-04 11:17:10     0 seconds       4.4.0rc1

        Upgrade from 4.3.2 to 4.3.3     2015-11-04 11:17:11     0 seconds       4.4.0rc1

        Schema updates from /root/rt-4.4.0rc1/etc/upgrade/4.3.3         2015-11-04 11:17:11     0 seconds       4.4.0rc1

        Upgrade from 4.3.3 to 4.3.4     2015-11-04 11:17:11     0 seconds       4.4.0rc1

        Schema updates from /root/rt-4.4.0rc1/etc/upgrade/4.3.4         2015-11-04 11:17:11     0 seconds       4.4.0rc1

        Upgrade from 4.3.4 to 4.3.5     2015-11-04 11:17:11     1 second        4.4.0rc1

        Insert from /root/rt-4.4.0rc1/etc/upgrade/4.3.5/content         2015-11-04 11:17:11     1 second        4.4.0rc1

        Upgrade from 4.3.5 to 4.3.6     2015-11-04 11:17:12     1 second        4.4.0rc1

        Insert from /root/rt-4.4.0rc1/etc/upgrade/4.3.6/content         2015-11-04 11:17:12     1 second        4.4.0rc1

        Upgrade from 4.3.6 to 4.3.7     2015-11-04 11:17:13     0 seconds       4.4.0rc1

        Schema updates from /root/rt-4.4.0rc1/etc/upgrade/4.3.7         2015-11-04 11:17:13     0 seconds       4.4.0rc1

        Upgrade from 4.3.7 to 4.3.8     2015-11-04 11:17:13     4 seconds       4.4.0rc1

        Schema updates from /root/rt-4.4.0rc1/etc/upgrade/4.3.8         2015-11-04 11:17:13     4 seconds       4.4.0rc1

        Insert from /root/rt-4.4.0rc1/etc/upgrade/4.3.8/content         2015-11-04 11:17:17     0 seconds       4.4.0rc1

        Upgrade from 4.3.8 to 4.3.9     2015-11-04 11:17:17     0 seconds       4.4.0rc1

        Insert from /root/rt-4.4.0rc1/etc/upgrade/4.3.9/content         2015-11-04 11:17:17     0 seconds       4.4.0rc1

        Upgrade from 4.3.9 to 4.3.10    2015-11-04 11:17:17     2 seconds       4.4.0rc1

        Schema updates from /root/rt-4.4.0rc1/etc/upgrade/4.3.10        2015-11-04 11:17:17     1 second        4.4.0rc1

        Insert from /root/rt-4.4.0rc1/etc/upgrade/4.3.10/content        2015-11-04 11:17:18     1 second        4.4.0rc1

        Upgrade from 4.3.10 to 4.3.11   2015-11-04 11:17:19     0 seconds       4.4.0rc1

        Insert from /root/rt-4.4.0rc1/etc/upgrade/4.3.11/content        2015-11-04 11:17:19     0 seconds       4.4.0rc1

        Upgrade from 4.3.11 to 4.3.12   2015-11-04 11:17:19     0 seconds       4.4.0rc1

        Schema updates from /root/rt-4.4.0rc1/etc/upgrade/4.3.12        2015-11-04 11:17:19     0 seconds       4.4.0rc1

        Upgrade from 4.3.12 to 4.3.13   2015-11-04 11:17:19     20 seconds      4.4.0rc1

        Schema updates from /root/rt-4.4.0rc1/etc/upgrade/4.3.13


Cris




Cristiano Guadagnino

Servizio Sistemi Dipartimentali, Periferici e DB
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Il presente messaggio non è di natura personale ma inviato per esigenze lavorative; l’eventuale messaggio di risposta potrà essere conosciuto anche da altri soggetti diversi dall’originatore di questo messaggio per dette esigenze o per controllo aziendale. Questo messaggio, corredato dei relativi allegati, contiene informazioni da considerarsi strettamente riservate, ed è destinato esclusivamente al destinatario sopra indicato, il quale è l'unico autorizzato ad usarlo, copiarlo e, sotto la propria responsabilità, diffonderlo. Chiunque ricevesse questo messaggio per errore o comunque lo leggesse senza esserne legittimato è avvertito che trattenerlo, copiarlo, divulgarlo, distribuirlo a persone diverse dal destinatario è severamente proibito, ed è pregato di rinviarlo immediatamente al mittente distruggendone l'originale.

On 20/11/2015 17:04, Shawn Moore wrote:

Hi Cris,

On 2015年11月4日 at 6:45:19, Guadagnino Cristiano (guadagnino.cristiano at creval.it<mailto:guadagnino.cristiano at creval.it>) wrote:


Another problem: the new "Quick Search" portlet (now displaying as
"Queue List") does not appear in my "RT at a glance" page, even if I had
it before upgrade from RT 4.2.12.
[…]
Re-adding the portlet solves the problem, but this ought not to be a
necessary step.


Thank you for your report. However I’m unable to replicate the issue. We have an upgrade step (4.3.5) that should migrate Quick Search to the new name "Queue List". Did you run make upgrade-database? You can verify whether or not you did by visiting /Admin/Tools/Configuration.html and finding the section near the bottom called "RT upgrade history”. There should be a "Upgrade from 4.3.4 to 4.3.5” step listed there.



Cris


Thanks,
Shawn



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