[rt-devel] ETA RTIR 3.4 ?

[Shawn Moore]

On 2016年1月29日 at 9:09:07, user1437 at qet.be (user1437 at qet.be) wrote:
> Hi guys,

Hi U,

> First I want to say, thanks for the great work with RT! Love it!

Thank you! :)

> Any ideas (may be a very rough one :)) on the release of RTIR 3.4?

We’re currently hard at work on RT 4.4 and RTIR 3.4. You’ll hear some news soon. ;)

In the meantime you can see the current set of issues that still need to be addressed by visiting our own RT instance:

https://issues.bestpractical.com/Search/Results.html?Query=DependedOnBy%20%3D%2029784%20AND%20(Status%20%3D%20%27new%27%20OR%20Status%20%3D%20%27open%27%20OR%20Status%20%3D%20%27stalled%27%20OR%20Status%20%3D%20%27in-review%27)

> Just asking because I’m testing with the RT4.4 rc, but it gives a lot of problems with RTIR  
> 3.2. It actually does not work at all.

Indeed. Some of the new features and improvements coming in RT 4.4 cause RTIR 3.2 to break down. Each RTIR version works best with its matching RT version, and so RTIR 3.4 will work with RT 4.4, and RTIR 3.2 works with RT 4.2.

So you will have much better luck testing the developer versions of RT 4.4 with the branch that will become RTIR 3.4, which is currently 3.4/reimplement-constituencies. https://github.com/bestpractical/rtir/tree/3.4/reimplement-constituencies We’ve done a lot of work to improve compatibility. It’s still not 100% compatible but that is our next goal to hit.

> I’m asking because in the next weeks we need to decide how we are going forward… I really  
> would like to continue with RT-RTIR but we can’t if the RTIR component isn’t working.  

Beware that you’re testing a developer release of RT against an older production release of RTIR, and so there are definitely rough spots. If you’re eager to get started, RT 4.2 and RTIR 3.2 are well-deployed, well-tested, and well-supported.

You can always upgrade to RT 4.4 and RTIR 3.4 when they’re ready. :)

> Kind regards!
>  
> U

Thanks very much!
Shawn