[rt-devel] using RT 4.2.12 with example.com/rt (vs.) example.com

[Joachim Schiele]

i'm not using fcgi/psgi or apache. maybe RT just honors the /rt subdir
if started from there. i might try that later.

/tmp/rt4/opt/rt4/sbin/standalone_httpd seems to honor it except for the
static files.

On 11.03.2016 14:54, Jim Brandt wrote:
> We have some documentation on running from /rt (or some other path). Did
> you follow that configuration and it still didn't work as expected?
> 
> https://docs.bestpractical.com/rt/4.2.12/web_deployment.html#Running-RT-at-rt-rather-than
> 
> 
> On 3/8/16 11:05 AM, Joachim Schiele wrote:
>> hey,
>>
>> regarding 'static' files in RT we had problem with a reverse proxy setup:
>>
>> example.com/rt/static/css/mobile.css for instance wasn't found. this
>> holds true for all other files in /rt/static/* and files from the
>> rt-extension's static folder weren't found either.
>>
>> we assume a glitch in RT's router.
>>
>> === config ===
>>    https://gist.github.com/qknight/3191bc7f0274f5e70c32
>>
>> === daemon start ===
>> rm -Rf /tmp/rt4/opt/rt4/var/mason_data/obj/*;
>> /tmp/rt4/opt/rt4/sbin/standalone_httpd
>>
>> note:
>> - please don't advice this is incorrect deployment method, we know that.
>> - we fixed this by adding an "Alias":
>>     Alias "/rt/static/" "/www/static/"
>>            <Directory "/rt/static/">
>>              Options Indexes
>>              AllowOverride None
>>              Order allow,deny
>>              Allow from all
>>            </Directory>
>>
>> our goal is to find out why 'static' wasn't served by PSGI. we have seen:
>>
>> # Set( @StaticRoots,
>> #         {
>> #             path => qr{^/static/},
>> #             root => '/tmp/rt4/opt/rt4/share',
>> #         },
>> #     );
>>
>> and we used it, but seemd to not have any effect.
>>
>> note: if we:
>> - removed Set( $WebPath, "/rt" );
>> - added Set( $WebsocketPort , "5000");
>>
>> we were able to get the static files from:
>>    http://localhost:8080 without any problems
>>
>> so this really seems to be a router problem of some kind?
>>
>> please advice.
>>
>> thanks in advance,
>> joachim & paul
>>
>> ---------
>> RT 4.4 and RTIR Training Sessions
>> (http://bestpractical.com/services/training.html)
>> * Hamburg Germany - March 14 & 15, 2016
>> * Washington DC - May 23 & 24, 2016
> 
> ---------
> RT 4.4 and RTIR Training Sessions
> (http://bestpractical.com/services/training.html)
> * Hamburg Germany - March 14 & 15, 2016
> * Washington DC - May 23 & 24, 2016
>