[rt-devel] RT 4.4.1 is not sending mail

Dippery, Kyle kyle.dippery at uky.edu
Tue Mar 7 13:28:09 EST 2017

You might want $MailComand to be 'sendmail' (or 'postfix', or whatever sendmail replacement you're using) instead of 'smtp'.  I think you're looking for the command-line mail submitter rather than the protocol.

My config:

  # Outgoing Mail
  Set($MailCommand , "sendmail");
  Set($SendmailArguments , "-bm --");

I don't have $SMTPServer set at all, so either it isn't necessary for the command-line submitter, or it defaults to localhost.

Kyle Dippery
Engineering Computing Services
219 RMB

From: rt-devel <rt-devel-bounces at lists.bestpractical.com> on behalf of leandrobh90 <leandro-assis at ufmg.br>
Sent: Tuesday, March 7, 2017 12:47 PM
To: rt-devel at lists.bestpractical.com
Subject: [rt-devel] RT 4.4.1 is not sending mail

I'm trying to migrate RT 4.0.0 to 4.4.1. The installation, database migration
and LDAP auth is going ok, but 4.4.1 is not sending mail. I've enabled
outgoing email on tools/preferences and the aliases are already configured
as the old instance. It's not even registering the attempt to send mail on
the ticket. Does anyone have an idea? I'm using Centos 6.8.
That's my first RT installation/migration, so it can be a simple problem,
but i'm having many difficulties to see a solution. Thanks in advance.

The mail configuration in RT_SiteConfig.pm:
Set($MailCommand, "smtp");
Set($SendmailArguments,"-oi -t -ODeliveryMode=b -OErrorMode=q");
Set($SMTPServer, "<my-server>");
Set($SMTPDebug, 0);
Set($CorrespondAddress, "noreply\@<my-server>");
Set($CommentAddress, "noreply\@<my-server>");
Set($RTAddressRegexp , '^.*\@<my-server>$');

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