[rt-users] RT Mail command interface
stephen at mendel.ucsc.edu
Tue Apr 25 21:26:23 EDT 2000
> 1) The question I was able to figure out was a bug in
> rt/lib/ui/mail/manipulate.pm in the "SET due" handler. The function
> ($trans, $message)=
> &rt::change_due_date($serial_no, $date_due, $current_user);
I just look at my manipulate.pm file and it says:
($trans,$message)=&rt::change_date_due($serial_num, $date_due, $curren
I am confused about your "change_due_date" vs my "change_date_due"
It seems this is a very easy mistake ;-)
> is wrong. The second argument should be "$due_date", not "$date_due".
> Simple enough error, but I won't divulge how long I spent looking for
> it! I hope this saves someone else some time.
Well how long it took you is not really that important. You did it!
Plus this is free software and a very good package. Your find about
reverse of variable name is good.
> 2) The mail interface related question I haven't really delved into:
> When using the mail interface, a bunch of bogus and empty "comments"
Like? What are they? Examples?
> get generated. Has anybody hacked together something to suppress
> comments from being generated for messages that have %RT commands
> embedded in them?
> Thanks for any pointers.
> --- Eric
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