[rt-users] Batch resolve?

Jonathan Detert detertj at msoe.edu
Wed Aug 2 11:23:48 EDT 2000


* Randy Millis <rmillis at enel.ucalgary.ca> [000802 09:55]:
> Can I batch resolve 55 duplicate tickets someone has opened?

I'm guessing not with the web-ui.  Maybe the cl-ui (command-line user
interface).   Otherwise, connect to mysql and whip up some sql
statements to do the work.  Then, you could even outright delete the
dups, as opposed to resolving 'em all.





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