[rt-users] Duplicate tickets?

Thu Aug 3 11:40:06 EDT 2000

Anyone ever have RT open up duplicate tickets? The user claims to have
sent only one request. Any ideas on how I can troubleshoot this?

--
Randy Millis
Network Administrator
Electrical and Computer Engineering
University of Calgary
2500 University Dr. N.W.
Calgary, Alberta
Canada T2N 1N4
Tel: 403-220-4864  Fax: 403-282-6855
rmillis at enel.ucalgary.ca
http://www.enel.ucalgary.ca/

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