[rt-users] editing request content text?

[Jan Okrouhly]

On Thu, 30 Nov 2000, Mark D. Anderson wrote:

> is there any way to edit the request context text after it has been submitted,
> either as requestor or as a queue member?
> i don't see where -- i just see comment/reply, which is kind of heavy-weight
> for stupid typos and hitting "create" too soon.

If you mean just off-line changing its contents (browsable at WWW etc.)
then you have to raw edit file
${your_rt_installation_root}/transactions/${Y}/{$M}/${D}/${TN}.${T}
where Y stands for given transaction year, M its month, D day,
TN ticket number and T transaction number. All these information is
available i.e. via web at given transaction heading line - just move mouse
over Comment or Reply button and see those numbers encoded in the URL...

Hope this help you.
> 
> -mda
> 
> 
> 
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Jan Okrouhly
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