[rt-users] Enhanced email gateway

[Rainer Dorsch]

Hello,

I am wondering if I cannot implement myself a very limited mailgateway to 
control RT as mentioned in the previous mail (see below). Essentially that 
would mean to do something like this:

#!.bin.bash

# Usage: rt-mg queue prioritaet owner
# Enables mail queues with rt activities

id=`cat - | /usr/lib/rt/bin/rt-mailgate --extended-syntax --ticketid --queue 
$1 --action correspond`
/usr/lib/rt/bin/rt -prio $id $2
/usr/lib/rt/bin/rt -give $id $3


But the script is run by the user daemon, which is not allowed to access the 
RT (by default). How can I authorize daemon to access RT?

Thanks.

Rainer

> Jesse,
> 
> I agree with the function Rainer considers when the Web interface is not
> disclosed and somebody who cannot access wants to know the latest
> status.
> 
> Regards,
> 
> Kazu
> 
> 
> On Wed, 15 Nov 2000 10:52:43 -0500
> Jesse <jesse at fsck.com> wrote:
> 
> > There isn't currently a way to do that.
> > 
> > 
> > On Wed, Nov 15, 2000 at 04:15:55PM +0100, Rainer Dorsch wrote:
> > > 
> > > Hmm, maybe I should have asked more detailed:
> > > 
> > > I am wondering, if it is possible to send a mail to a queue of RT with the 
> > > content
> > > 
> > > Owner: abc
> > > Priority: 75
> > > Due: 2000-11-22
> > > Subject: xyz
> > > Content:
> > > bla bla
> > > 
> > > It could work via rt-mailgate's action mode, but I did not find documentation.
> > > 
> > > Does anybody know, if that works and if it is documented somewhere?
> > > 
> > > Thanks.
> > > 
> > > Rainer.
> > > 
> > > 
> 
> 
> 
> _______________________________________________
> rt-users mailing list
> rt-users at lists.fsck.com
> http://lists.fsck.com/mailman/listinfo/rt-users