[rt-users] About create transaction dir

[Charlie Zhu]

I am a user of RT and have used it for month. But this week, I suddenly found it doesn't work and noticed the maillog saying, 

Dec 17 16:47:10 smtp1 qmail: 977042830.507542 delivery 6506: success: Could_not_create_dir_/var/rt/transactions/2000/Dec/17:_Permission_denied/did_0+0+1/

I wander qmail create the dir using which user, rt or qmail (not root of course), and why it works before and stop working suddenly. And my /var/rt/bin is below,

dr-xr-xr-x   3 root     root         4096 Dec  4 14:23 .
dr-xr-xr-x   7 root     root         4096 Sep 19 14:51 ..
dr-xr-xr-x   2 root     root         4096 Sep 26 15:30 cgi
lrwxrwxrwx   1 root     root           24 Sep 26 15:30 rt -> /var/rt/bin/suid_wrapper
lrwxrwxrwx   1 root     root           24 Sep 26 15:30 rt-mailgate -> /var/rt/bin/suid_wrapper
lrwxrwxrwx   1 root     root           24 Sep 26 15:30 rtadmin -> /var/rt/bin/suid_wrapper
-rwxr-xr-x   1 root     root         2084 Sep 26 15:30 rtmux.pl
-r-xr-xr-x   1 root     root         2166 May 10  1999 rtmux.pl.orig
lrwxrwxrwx   1 root     root           24 Sep 26 15:30 rtq -> /var/rt/bin/suid_wrapper
-r-xr-xr-x   1 root     root         3405 Nov  1 11:08 stripmime
---s--x--x   3 rt       root        12756 Sep 26 15:30 suid_wrapper

I don't know what's wrong with it. And I think qmail is always running as qmail as usual.

Would you pls be so kind to give some suggestion on this issue? 

Thanks.

Charlie Zhu