[rt-users] guest requests?

Tai tai at sa.fedex.com
Tue Jul 11 15:15:13 EDT 2000


Jesse wrote:
> 
> Guest ticket creation is generally done by email. there are also
> some webforms people put together in http://ftp.fsck.com/pub/rt/contrib
> for the purpose.

	OK, cool.  It's also easy enough to add <a href="mailto: rt at host">
to the page :)
	Next question, in the README file, it says that I need to add

        rt:     |"/path/to/lrt/bin/rt-mailgate general correspond"

	when I am setting it up.  Do I need something similar for
the other queues that I will be setting up?  Something like

queue2:		|"/path/to/lrt/bin/rt-mailgate 2ndqueue correspond"

	perhaps?  Thanx again.

-Tai
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