[rt-users] guest requests?
Tai
tai at sa.fedex.com
Tue Jul 11 15:15:13 EDT 2000
Jesse wrote:
>
> Guest ticket creation is generally done by email. there are also
> some webforms people put together in http://ftp.fsck.com/pub/rt/contrib
> for the purpose.
OK, cool. It's also easy enough to add <a href="mailto: rt at host">
to the page :)
Next question, in the README file, it says that I need to add
rt: |"/path/to/lrt/bin/rt-mailgate general correspond"
when I am setting it up. Do I need something similar for
the other queues that I will be setting up? Something like
queue2: |"/path/to/lrt/bin/rt-mailgate 2ndqueue correspond"
perhaps? Thanx again.
-Tai
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