[rt-users] how can i customize the rt web ui?
tobiasb at tobiasb.funcom.com
Mon Jul 24 11:10:40 EDT 2000
> there are several things, we would like to customize in the rt's web ui (e.g.
> colors of title bars, header fields shown in the ticket details, mail header
> fields of replies sent to requestors etc.). where can i do these
That's very difficult - in RT1, all the web stuff is hardcoded in the
code. In RT2, it's trivial to do local customizations, but RT 2.0 is not
released yet. I have no clue about when it can be ready, Jesse seems
rather busy for the time beeing. I am actually using RT2 as it is in the
CVS (just with a slightly modified config.pm and rtmux.pl) in the local
production ... but it's missing some cruical things like access control.
Spell checkers are for wimps
(please send feedback on all typos)
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