[rt-users] Notifications

Wed Jun 7 10:47:53 EDT 2000

Someone posted here that there were some tools coming to alert you about
aged tickets and such. Are those available? I want some way to alert one
or more people if a ticket has aged a certain number of hours. Ideas?

--
Randy Millis
Programmer Analyst
Electrical and Computer Engineering
University of Calgary
2500 University Dr. N.W.
Calgary, Alberta
Canada T2N 1N4
Tel: 403-220-4864  Fax: 403-282-6855
rmillis at enel.ucalgary.ca
http://www.enel.ucalgary.ca/